Fix Auto Clackamas

4.9 (1,405reviews)
97%
15679 SE 135th St, Unit D,  Clackamas,  OR  97015
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Clackamas can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Clackamas claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,405)

Likely to Recommend

Fix Auto is now my first choice for any body repairs and work needed on my own and any vehicle. Customer service and quality of product went beyond my expectations.

Repair Quality

Staff was extremely friendly, helpful, informative, and very professional. I am highly impressed with my experience at this shop!

Customer Service

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Overall good... But nothing to compare it to

Repair Quality

The repair seems good so far. They cleaned my car a true bonus

Customer Service

There was 2 times they said it would be done the next day and it wasn't. But overall it was done in a week. To me that was good but this is my first time getting my car repaired so I can't say if it was good or not

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Repair Quality

Mounting points for roof rack weren’t initially bent back into place. Problem was fixed when I pointed it out, but I shouldn’t have had to do that.

Customer Service

Failed to call with promised estimate for secondary (non-insurance related) repairs.

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Repair Quality

Very nice service. The people were friendly and it was done in a timely manner.

Customer Service

Very friendly and nice

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Super satisfied with the repair quality!

Customer Service

Tim & the crew are great! This was our second visit & both times were awesome!

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Communication was slightly not at my expectations, but the service they provided to my truck was a 10/10 for sure. They definitely make sure to send your ride back to you fresh and clean, which I indeed appreciate. Staff is friendly, and the skills set of the technician is superb. Didn’t even see where the damage was? It’s if nothing happened. Color matched the truck to perfection, they took care of her well. Thank you tons guys and gals!

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I respect people's Freedom of choice, but if asked I'll definitely recommend!

Repair Quality

Tim & Kaitlyn fantastic to work with! Hope they stay as staff for a long time :-) I never heard of Fix Auto but glad GEICO had a contract with this specific local office or else would've never met them.

Customer Service

Tim & Kaitlyn fantastic to work with - easy and smooth -! Hope they stay as staff for a long time :-) Had some good conversations on the side as well...Glad they were able to accomodate for my vehicle-use until it was being worked on!

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I would never recommend this shop and I will never ever return. The Gresham fix auto is wonderful and we have used them twice before but since they are no longer partnered with Geico, I was told we had to go to the clackamas shop. Never again.

Repair Quality

Customer Service

Terrible customer service. My calls were never returned. Days/weeks went by before anyone returned my calls and this was with me calling more than once before finally getting a call back. Zero communication on their part. Nick seemed great upon drop off and even called 3 days later to go over the repairs that were needed and that’s where all communication with him stopped.

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Awesome

Repair Quality

Awesome

Customer Service

Awesome

Returned Clean

My Experience

Excellent restoration job. Everyone was so nice and I appreciated being kept informed as to the progress of the repair. All in all great experience working with Fix Auto and would definitely .recommend them. Thank you

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Repair Quality

Excellent job !! Would highly recommend Fix Auto to othrrs

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Repair Quality

Great service. Tom was excellent!! Such a great experience. Where customer service is becoming a loss art, FIX auto body was fantastic.

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We would this repair shop again!

Repair Quality

We are completely happy with the repair work!

Customer Service

The customer service interactions were very good. I think it would be good to have a mid-job status text message so that we are informed of the expected completion date.