Fix Auto Clackamas

4.9 (1,405reviews)
97%
15679 SE 135th St, Unit D,  Clackamas,  OR  97015
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Clackamas can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Clackamas claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,405)

Likely to Recommend

Repair Quality

I would give 10 but they don't pay much attention to details, the back fender rap from inside shud be secured by plastic screws. They but metal screws

Customer Service

Likely to Recommend

Repair Quality

They did a good repair. Scheduling seems easy, but they weren’t ready when we took it in a month after the estimate. The paint job was ok. It matched but needs reworking that they have agreed to.

Customer Service

See previous comments

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

everyone i spoke with was kind, understanding, and very helpful - thank you!

Returned Clean

Likely to Recommend

Repair Quality

The manager (Nick) was very attentive and honest with me.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Color match Not Good

Customer Service

Previous Shop Used to clean the car well before delievry

Likely to Recommend

Repair Quality

Super nice people. Our bumper looks great (we were hit in the rear). The only improvement would be better scheduling. We scheduled an appointment for a Wednesday were told it would take 3 to 7 days. According to the text updates (which we like) our car didn't make it into the bay until Saturday. In the end, you had our car two weeks. Bottom line is that we would use your shop again (hopefully we won't have to) but we would be much clearer about the timeline.

Customer Service

Great people!

Returned Clean

Likely to Recommend

Repair Quality

Doors look good. Job was well done

Customer Service

Kept telling me I would get calls and be updated but I never received any. Always had to reach out personally to get any kind of update.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good .make it like new

Likely to Recommend

Repair Quality

A little bit slow

Customer Service

Likely to Recommend

Can't recommend a non communicative branch with employees who lie.

Repair Quality

Repair took exceedingly long, no communication unless prompted by myself. Was promised that company would pay for additional rental car costs taken due to store delay. Nicholas has not responded to text message and has not returned voicemails and gave confirmation that would be taken care of in person when car was finally returned.

Customer Service

See previous.

Returned Clean

My Experience

Color match was nowhere close about 50 shades of wrong

Likely to Recommend

Repair Quality

Fix auto did a wonderful job repairing my car. I would highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication and quality of work were both exceptional.

Likely to Recommend

I’m am quite pleased with the quality of the body and paint work. The paint color match is perfect.

Repair Quality

The only negative is that it took a bit too long. There were weather issues that contributed to some of the delay.

Customer Service

I worked with Tim and Nick. They were both competent and knowledgeable. I especially like Tim though. He’s very busy but always takes the time to fully listen to a customers concerns.

Likely to Recommend

I just wasn't that impressed with all the work I had to do to keep on top of you guys and get my car done and be informed along the way.

Repair Quality

Customer Service

I had to make too many calls and did not get return calls reliably.

Returned Clean

My Experience

Very good job, staff was extremely helpful and easy to work with, I would recommend Fix to others that may need some unfortunate repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Love this company

Repair Quality

Great customer service and the body work was also excellent

Customer Service

Great customer service and the body work was also excellent

Returned Clean