Fix Auto Clackamas

4.9 (1,421reviews)
97%
15679 SE 135th St, Unit D,  Clackamas,  OR  97015
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Clackamas can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Clackamas claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,421)

Likely to Recommend

Repair Quality

Excellent work done

Customer Service

Returned Clean

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Repair Quality

Fix Auto were absolutely AWESOME on all service, Communication, etc! I’d highly recommend them!

Customer Service

Exceptional CS and communication very well on my truck service

Returned Clean

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My Experience

Nick was professional, knowledgeable and helpful. His estimate was the most accurate that I received, so no unexpected surprises. He made the whole process easy, interacted with the insurance company directly and kept us fully informed of the progress. The result was a good as new repair, the car was clean inside and out. Excellent!

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Customer Service

Nick was professional, knowledgeable and helpful. His estimate was the most accurate that I received, so no unexpected surprises. He made the whole process easy, interacted with the insurance company directly and kept us fully informed of the progress. The result was a good as new repair, the car was clean inside and out. Excellent!

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Repair Quality

Very nice job, I appreciate it and thank you so much.

Customer Service

Returned Clean

Likely to Recommend

Just kind of automatic / impersonal. Geico was the same, so it's not just you guys

Repair Quality

The work seems good and everyone is nice but too many automatic messages and now asking to take this survey

Customer Service

Same. Nice people but mainly automated experience / messaging.

My Experience

Very easy process start to finish. The front desk gal was so friendly and kind. My technician (Kelsey?) was very nice also and kept me up to date the whole time. I love that they do text message updates also! My car was also so dang clean when I got it back I was not expecting that! While I hope I don’t need my car repaired again, I would absolutely be back!

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Returned Clean

My Experience

This is the 3rd time in 1 year that I’ve had Fix It Autobody work on my 2 GMC Acadias . I’ve been very pleased with the workmanship and steller customer service I’ve received . I would highly recommend them to my friends and family. 5 Stars

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Repair Quality

Outstanding service and communication, highly recommend! My car was sideswiped in a parking lot, and we chose Fix Auto Clackamas because we’d had a great experience with one of their sister locations in the past. This shop was also a preferred provider for our insurance company (GEICO), so it felt like the right choice and I’m so glad we went with them. From start to finish, our experience was exceptional. The woman at the front desk was so kind and reassuring, promising that our car would be returned to its original condition. She absolutely kept that promise. We were assigned Kelsey for our estimate and repairs, and she was amazing. She kept us informed every step of the way, communicated clearly, and went above and beyond to make sure everything was done right. Our car had custom decals from the dealership that were damaged above the running board, and Kelsey even found a company to recreate the exact design so the finished result matched perfectly. She also made sure all of our upgraded parts were replaced with brand-new ones, arranged for an outside contractor to repaint our wheel that had been hit, and had the car aligned and fitted with a new tire. She even took the time to get us a quote for three new tires since ours were nearing replacement. A thoughtful touch that really stood out. The workmanship from the entire team was exceptional. Every repair was done with care and precision, our car truly looks brand new again. This shop does not cut corners. They really went above and beyond. Fix Auto Clackamas turned a stressful situation into a positive experience. Kelsey and the front desk staff were both wonderful to work with, and their communication, professionalism, and attention to detail were top-notch. I couldn’t recommend this shop more highly.

Customer Service

Exceptional

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Customer Service

My Experience

This is my second time doing business with you and I cannot recommend your shop enough. Your work is top notch, you have always had the greatest of customer service, and your communication is great as well. My truck my so clean and looked so nice when I drove away. The fact you were able to call my insurance and negotiate an extra day when I was too busy with work to make the call made all the difference! It was a major life savor because I didn’t know how I was going to pick up my truck while working and having to get my 2 year old from daycare. It was the exact help I needed in that moment that I would have been too guilty to ask for myself. Your shop should really be proud of the work you do and the difference you are able to make. Such a rare find these days where customer service seems to have gone by the wayside. It makes your shop stand out. Well done!

My Experience

We were satisfied with the repairs that were done to our vehicle. They did a wonderful job!

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You did an amazing job and you even cleaned out my car is it smells so good in there I mean you did a fantastic job very satisfied thank you

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Returned Clean

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Repair Quality

Everyone at the Clackamas Fix Auto was professional & courteous. I would highly recommend this hop to anyone.

Customer Service

Returned Clean

My Experience

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Returned Clean

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My Experience

The process went incredibly smooth. They were able to get my vehicle in very quickly and were done with the repairs in only 4 days. They kept me updated through text which was very nice.

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