Fix Auto Columbus

4.8 (1,565reviews)
96%
5885 Chantry Drive,  Columbus,  OH  43232

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,565)

My Experience

Thank you! - very good work

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100% clean

Repair Quality

You all are fantastic.

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Returned Clean

My Experience

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The workmanship on our car was excellent; it just took a while longer than anticipated..

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Didn't clean dusk from sanding or whatever leaves that dusk

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Returned Clean

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Returned Clean

My Experience

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They gave me back a good shiny clean car

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Everybody there was efficient kind, and enjoyable to work with

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Returned Clean

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I told that my car door is not functioning properly after collision I also mentioned that to insurance agent but they told me insurance didn’t mention and insurance told me the fix auto inspected and told them not related to collision I had this place I regretted take my car the their opinion matters not the customer problem will never recover to anybody

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Returned Clean

My Experience

I am very satisfied on the repairs on my car, it looks brand new again !

My Experience

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Repair Quality

They do good work

Customer Service

Very satisfied

My Experience

Great customer service. Excellent job on the repair. Thank you!

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This body shop was recommended to me and I was totally satisfied. The professionalism and timely repairs blew me away. Everyone I interacted with maintained a friendliness. I dropped my car off it was filthy unlike me but nevertheless when I picked it up, it was clean inside and out. It smelled good and I couldn't tell my car was ever damaged. I would use this shop again and recommend it to my family and friends.

Customer Service

See previously comments. Top notch customer service.

Returned Clean

My Experience

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My Experience

The logo “touring“ was not replaced on the back panel. The driver side brake light cover is cracked. I did not notice until I got home. I called and left a message. We did appreciate the interior cleaning that was done, and the exterior was very clean. Brian was very personable and helpful, and the team was very communicative through the process. Upon exiting the facility, the van’s front sensors were triggering “close object” alerts when I was making turns. That has not been an issue before.

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I know extra parts needed & all was done & super nice

My Experience

Jamie took great care of me throughout this entire process. Highly recommend this shop for your repairs.

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Returned Clean

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You kept my car for 31 days, and only actually worked on it the last 7 days. After that, I had to take it back as the passenger side door panel was not assembled corrand it was making noises. You also missed polishing a spot on the passenger side that I had to point out. The people I talked to was always professional and cordial, I liked talking with them, but took way too long to get the car ready. Your team handled returning the car to the rental place, that was very convenient!

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