Fix Auto Columbus

4.8 (1,579reviews)
97%
5885 Chantry Drive,  Columbus,  OH  43232
Bot
Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,579)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with fix auto was outstanding. It was above and beyond what I was expecting. I was informed through out the repair process. The gentlemen was kind and willing to answer any questions. Thanks Fix Auto for a stress free experience.

My Experience

Great team, keep me informed of my repairs, finished early -

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Would like to of gotten daily or every other day phone updates regarding the status of my vehicle’s repair. I know that Lisa no longer works every day. However, her sending out emails or other stuff sending out the emails daily was a BIG Factor when deciding to come back to your company!!

Returned Clean

My Experience

My damaged vehicle looked brand new after the mechanics at Fix Auto Columbus, restored the vehicle back to its original condition. I plan to recommend this company to family and friends who might need extensive auto body work on their vehicles. I was also updated regularly from start to finish. Thank you Fix Auto Columbus.

Likely to Recommend

Repair Quality

Staff are extremely professional and provided me with updates on my vehicle regularly. I was amazed when I picked up my car. The work was better than expected and my car was restored back to its original condition.

Customer Service

Returned Clean

My Experience

Our van looks fantastic. The shop kept us in the loop throughout the process. Very good experience.

My Experience

Long story short, parking sensors not working which makes a loud noise as an indicator, alignment is off in which the steering wheel is 15 degrees off center and pulling to the right. After driving the car a few blocks from picking it up, I ended up stranded on the side of the road in the mud for a hour due to all of the gas being depleted from the car! How insulting could someone be to feel comfortable handing me the keys to my car in this condition!!! UNBELIEVABLE and humiliating!

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Customer Service

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Repair Quality

Customer Service

My Experience

Super easy and done within one week! Very nice people

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My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Extremely satisfied with overall job completed. Pickup and drop off were effortless. Finished on exact date projected. Text messages sent throughout the process were a good thought but were generic lacked any real information on how the repair was going.

My Experience

Great service, great people, easy process!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Just waiting on the brush guard to come in so they can put it on

Repair Quality

They did an awesome job, can't wait until the brush guard is on

Customer Service

They did an awesome job, can't wait until the brush guard is on

Likely to Recommend

Repair Quality

Thank you for detailing my car, then driving it over 40 minutes to my job to prevent my family from incurring the cost of the rental after the insurance company would not extend the rental until I could get to your shop! My car looks great! Well done! 🙌 🙌 🙌

Customer Service

My Experience

An environment where you can tell the employees love their jobs.