Fix Auto Columbus

4.8 (1,579reviews)
97%
5885 Chantry Drive,  Columbus,  OH  43232
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Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,579)

My Experience

I am so happy, and you guys did a wonderful job. I was shocked when i walked in the door. I would refer you to anyone who wants quality work.

Likely to Recommend

Repair Quality

The only only issue I have is the service light is on regarding, I think my tire. I can take it off but when you start the car up again, it comes back on

Customer Service

The only only issue I have is the service light is on regarding, I think my tire. I can take it off but when you start the car up again, it comes back on

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Repair Quality

Customer Service

My Experience

Thank you for all the hard work and dedication to making my truck look like new!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Very professional teams

Customer Service

Returned Clean

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Repair Quality

Only problem I had was that it took so long.

Customer Service

My Experience

Very good service

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Repair Quality

Very good service.

Customer Service

Likely to Recommend

Over all you have a very good and friendly service

Repair Quality

The only point missed is because trying to be so optimist with the date to finish, was needed to be posponed the pickup date 3 or 4 times and then it’s difficult to schedule the pickup trip to your facility

Customer Service

The only point missed is because trying to be so optimist with the date to finish, was needed to be posponed the pickup date 3 or 4 times and then it’s difficult to schedule the pickup trip to your facility

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Kept us in the loop

My Experience

I was well informed of progress of my car's repairs. Everyone was very helpful and courteous. Thanks for cleaning my car. Fantastic job

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My bumper isn’t the correct bumper and not because of the style but the fit.. there is now a gap between my bumper and hood that I never had before and also my passenger seat airbags now are turned off and they were on before… I would like someone to fix this… the staff is nice tho

Customer Service

Wrong bumper. Left a gap between my bumper and my hood

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Repair Quality

They have done a very good job on my car

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My Experience

Everyone I spoke to at Fix was professional and well informed. I knew exactly what to expect throughout the entire process. The finished job looked great. Keep up the good work guys. Well done.

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Repair Quality

Everyone was professional and the repairs were done well.

Customer Service

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Repair Quality

No one called about the service , no, connecting with a person after 2 weeks of calling

Customer Service

Chris was excellent in person

Returned Clean

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Repair Quality

Lisa and her team were fantastic from start to finish. It sucks having to take your car in for repairs but I have to say this is probably one of the best repair experiences I have ever had.

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My Experience

Jamie was great to work with!

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My Experience

The entire team was polite, professional, and very pleasant to work with.

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Repair Quality

Love the expediency and professionalism

Customer Service

My Experience

Their great very kind and do great work awesome job and quick thank you I’m very pleased

Likely to Recommend

Repair Quality

Their great if I ever need body work done I will choose them n refer them to my friends n family

Customer Service

Awesome work