Fix Auto Columbus

4.8 (1,577reviews)
97%
5885 Chantry Drive,  Columbus,  OH  43232
Bot
Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,577)

Likely to Recommend

Repair Quality

I was updated on the progress and everyone was nice and friendly.

Customer Service

My Experience

Great work and customer service

Likely to Recommend

Repair Quality

I was very happy with the way my car came out there were a few things that were not secured on there tightly but I just took it back and they were more than happy to fix it right up.

Customer Service

Rex is the one that help me and he was so kind definitely going back there if I ever need help again

Returned Clean

Likely to Recommend

Good for now too early to tell still

Repair Quality

I just need my original keys I have not found them since my car was dropped off

Customer Service

My Experience

Likely to Recommend

Repair Quality

The car looks awesome.. better than I expected!!

Customer Service

Constant communication was great

My Experience

What an amazing company! They make you feel like you’re right at home and with family! A great experience after being in my accident! Will return for any future maintenance

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I left my garage door opener in the rental ( 2020 Black Chevy Impala) Can you please help me retrieve it?

Likely to Recommend

Repair Quality

I had a great experience with Fix Auto. The repairs were done in a timely manner and my car was fully detailed when I arrived. I definitely recommend this shop to anyone.

Customer Service

Great communication and details.

Likely to Recommend

Repair Quality

They changed my pick up date 3 times. I had to keep asking individuals to meet me at Enterprise. They would change their schedules to help me and it would be for naught as they would change the date around 10am on that same day. However.... I was happy about the 3rd date change. I received a call from the owner He stated the techs used the wrong color and he was making the techs do the work over. So I was happy about that.

Customer Service

My Experience

Friendly,fast and courteous.

My Experience

Likely to Recommend

Repair Quality

Very nice experience did a great job on the front of the car

Customer Service

Very nice

Likely to Recommend

Repair Quality

It looked like a new car when it was finished. Would recommended you to anyone.

Customer Service

Everyone went above to help me

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Cant even telll my car had an issue.

Customer Service

Returned Clean

My Experience

Everyone i spoke with was very helpful, kind. Very easy and fast process. I was kept up to date on everything with my car.

Likely to Recommend

If there is a 11, I will chose it

Repair Quality

Finish the repairs in record time and the quality of the work is excellent. They had my car all cleaned and shiny ready to go at the appointed time for pick. Very impressed with them.

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fix Auto Columbus is very well run with excellent customer service. My 4runner was fixed like new.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service.

Likely to Recommend

Repair Quality

Car looks as it did prior to the accident

Customer Service

Everyone helpful