Fix Auto Crystal Lake
In operation 35 years, 4 years at this location.
Fix Auto's job is to remove the hassles associated with an accident. Our simplified claims process with your insurer, our quality commitment and the Fix Auto guarantee all combine to ensure your peace of mind. Anywhere you see our sign, you’ll find the impeccable standard of quality that has made our name. Just ask your insurance company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Rest assured I will definitely recommend FIX AUTO USA!
Repair Quality - 5.0/5.0 -
How refreshing to see such top-notch, friendly and professional customer service! The repairs on my Toyota Rav 4 Hybrid at Fix Auto USA exceeded all expectations thanks to their meticulous repair work, as well as making sure I got Toyota parts and matching my special paint job perfectly! The work was completed quickly and my car looks like it just came off the assembly line! I want to extend my gratitude to Mike and the staff at Fix Auto for their exceptional service, communication, and quality workmanship. I can honestly say if I ever need repairs again, I will definitely be calling FIX AUTO USA!
Customer Service - 5.0/5.0 -
EXCELLENT!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great communication on progress. The car looks beautiful.
Customer Service - 4.5/5.0 -
Nick & Marsha took very good care me.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very satisfied with the results and also with customer service support
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was repaired to our satisfaction and Fix Auto did a great job of keeping us informed on progress during the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly and helpful. The quality of the body repair to.my Kia was outstanding, I highly recommend Fix Auto to anyone needing bodywork for their vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marsha and Ethan were awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Left my trunk in total mess.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rear reflector on the right side was not replaced. This was part of the estimate but was not done. We were not charged for it though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I received a call to pick up my repaired vehicle, but when I arrived, all of the repairs were not completed. Staff was very nice and took care of it within a day, but it required a second trip to the shop.
Customer Service - 5.0/5.0 -
Staff was very professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant group to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place is great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
highly recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marsha is wonderful- keeps you informed during the process, very professional and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
FIX Auto of Crystal Lake was very easy to work with. Great Service...