Fix Auto Downtown LA
In operation 104 years, 42 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/downtown-la.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These were some of the kindest people I’ve ever encountered in customer service. They took excellent care of my car and were incredibly patient with me. Having my car vandalized was something I was completely unprepared for, but they made an extremely inconvenient situation much easier to navigate. The gentleman who helped run the shop even took the time to rinse off my dirty car — something that went above and beyond simply replacing my stolen catalytic converter. I truly appreciate their care and attention.
Customer Service - 5.0/5.0 -
Everyone was really personal and delightfully. So I was totally satisfied :)
My Experience - 5.0/5.0 -
Great job and great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
My wheel was repainted but paint/finish doesnt match other 3
Customer Service - 5.0/5.0 -
great service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to go back to get a loose part secured but everyone was very friendly and I was able to get appointments for both the first visit and the re-check at times that worked well for me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
For the same reason, comunicación
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The job is excellent but the communication is poor and they took a little long time in my opinion .
My Experience - 5.0/5.0 -
The experience at Fix Auto DTLA was smooth and easy from beginning to end, always communicating every step of the way, big thank you to Darwin and Soraya for going above and beyond. Highly recommend them make sure to ask for them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Darwin, Soraya and the team for making this experience as smooth and as easy possible in such a short time frame.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix auto did an amazing job at fixing my car, and they always kept me updated on the status of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job repairing the damage on my car and always kept updated on the status of repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto DTLA returned my car in perfect condition. They are absolutely great at what they do!
Customer Service - 5.0/5.0 -
Alberto and the whole team are incredible. Best customer service ever!
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Fixed the car earlier than estimated and very communicative, will come back again. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the professionalism! The communication was great as well and overall my repairs was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alberto and Darwin were great! Great customer service and outcome of my car repair turned out amazing. I appreciate their follow-up.
Likely to Recommend - 5.0/5.0 -
Exelente service
Repair Quality - 5.0/5.0 -
Exelente trabajo
Customer Service - 5.0/5.0 -
Exelent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did really good job in the car
Customer Service - 5.0/5.0 -
Very friendly and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and communication. Very happy with outcome and overall experience.