Fix Auto Downtown San Diego 2

4.7 (1,816reviews)
97%
1625 Market Street,  San Diego,  CA  92101
Bot
Shop AssistantSparkles

In operation 9 years.

At Fix Auto, we don’t think auto body repair should be a one-size-fits-all fix. Each accident, each car, each customer is different. Our experienced, passionate staff is trained to immediately recognize your auto body repair and collision service needs, explain the process (so there are no “hidden surprises”) and get your car back on the road with that “pre-accident” appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,816)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, often completed ahead of schedule. Frequent status updates via text, email, and phone calls were widely appreciated, with customers feeling informed and at ease. The front office team received repeated commendations for being courteous, knowledgeable, and accommodating. Several customers noted they would return and highly recommend the shop. A few customers, based on their own comments, pointed out areas for improvement including incomplete repairs, missing components, overspray on certain parts, and inconsistent front desk attentiveness in isolated cases.
Select to learn more
"Excellent work, deliver as promised, excellent communication,"
"They did an amazing job! My car looks like it came right out of the show room!!!"
"The repair of my Tesla was outstanding & completed ahead of time schedule. I was amazed of your quick follow ..." Read more
"Literally cannot tell the difference, seriously amazing work."
"... stress, especially after an accident. We thank Fix for getting our Rivian back to us as good as new." Read more
"It was ready before the promised date"
"Thank you for getting it done two days earlier that expected completion"
"... work! Great communication! Very professional! Also, completed work before time due! Thank you!" Read more
"1 day late"
"... they installed the new one or threw it away. Overall you guys fixed it way faster than any of shop where we had a Tesla getting repaired, thank you!" Read more
"Was informed by text, email or a phone call ."
"... with was not only polite but most helpful. There was excellent communication as to the status of the repair." Read more
"Yeah, communication was really clear really easy and I felt like they kept me in the loop without bugging me too much ..." Read more
"... delivery was delayed without any prior information. Repair per se was fine. Communication poor" Read more
"Great work, communication and on schedule."

Likely to Recommend

Repair Quality

Auto downtown went above and beyond! After declining to pay an extra fee to get the entire bumper replaced, they replaced it anyway without any extra cost! We really felt taken care of!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

quick, efficient, and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and friendly and kept me updated at all times.

Customer Service

My Experience

Everyone was friendly and professional. I received frequent status updates and the work was exceptional

Likely to Recommend

Repair Quality

Excellent repair job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Friendly and efficient staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super friendly and professional staff. Job was completed in one week and the work done on my model 3 looks fantastic. And the whole exterior was cleaned and polished too!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Not sure if an alignment was done, there was no explanation for that. I had a brand new windshield wiper left inside and it’s gone so not sure if they installed the new one or threw it away. Overall you guys fixed it way faster than any of shop where we had a Tesla getting repaired, thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn’t reinstall components

Customer Service

Returned Clean

My Experience

Very satisfied with the work you all put into my vehicle . As well as very thankful for repairing it. I will 100% recommend you all to everyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Second time using this location for my Rivian. Very satisfied with the work.

Likely to Recommend

Repair Quality

They did an amazing job! My car looks like it came right out of the show room!!!

Customer Service

The communicated with me and finished a day early!

Likely to Recommend

Repair Quality

The quality of the repair is great. But they left the inside super dusty and dirty. Also had some new paint chips that weren’t there on the passenger side that weren’t there before.

Customer Service

Great customer service and updates on the car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The service was excellent and attentive.

Repair Quality

The service was excellent and attentive.

Customer Service

The service was excellent and attentive.

Returned Clean

Likely to Recommend

Repair Quality

Everything was great and the team went above and beyond!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car has over spray on siferent parts.

Customer Service