Fix Auto El Cajon

4.8 (1,281reviews)
97%
1129 Broadway,  El Cajon,  CA  92021
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Shop AssistantSparkles

In operation 41 years.

Fix Auto El Cajon is a family owned auto body shop that has been serving the San Diego/East County area since 1985. We employ some of the finest craftsmen in the auto collision repair industry. We take a great deal of pride in our work to ensure that every repair meets our high standard of quality. Ask about our Limited Lifetime Warranty. Visit us at https://fixautousa.com/el-cajon/

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,281)

Likely to Recommend

Repair Quality

In a couple of joints the transition from one section to the other was not smooth. The work was not up to the level I received in previous jobs.

Customer Service

Likely to Recommend

I would recommend this sop to all family and freinds

Repair Quality

The shop did an exceptional job on the repair

Customer Service

They did an outstanding job they made us feel like family

Returned Clean

My Experience

The Porsche looks factory fresh again. I have not seen anything that suggests the car was ever damaged. The price was more than I would have thought it would be, but as the saying goes, you get what you pay for. I would not hesitate to have Fix Auto work on it again if needed.

Likely to Recommend

Repair Quality

When I arrived to pick up my car, there was paint on the door in multiple spots that needed to be buffed multiple times to be removed. It was still not completely removed when I left.

Customer Service

While Kent *mostly* kept me up to date with the time line for my car, everything I spoke with him he would over explain, acted quite grouchy, and blamed everyone else for the issues. Including the day I picked up my car. He did not walk me out to my car to make sure it was done properly, I had to go back inside to explain about issues with the paint and he offered no apology or explanation. As a matter of fact, he openly complained to the painter and let him deal with me and I never heard another word from him either while they were fixing it, or after the fact.

My Experience

Thanks for getting it done ASAP, and for keeping me informed throughout!

Likely to Recommend

Repair Quality

The color match is a shade or 2 off, but otherwise satisfactory

Customer Service

Great customer service, friendly and efficient...

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far, it looks just like the way it was before the accident. They also fixed my rear license plate that had come loose.

Customer Service

Amazing job.

Returned Clean

Likely to Recommend

Repair Quality

I have taken my vehicle there in the past and was very satisfied. That’s why I took my vehicle back for repairs. The staff are very professional and know what they are doing. Once you have a business you know and trust why go anywhere else😎

Customer Service

The staff are the best..

Returned Clean

My Experience

Front bumper was not completely done like I originally had it. Also grill wasn’t assembled correctly. Paint doesn’t match it’s super bright white can really tell the difference. Back bumper wasn’t aligned right. Pick it up yesterday return it right away today.

Likely to Recommend

Repair Quality

The turn signal bulb was broken and was not replaced.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have!

Repair Quality

Professional job .. looks brand new.

Customer Service

Kent was right on it from beginning to end. He was very courteous and kept me in the loop from beginning to end.

My Experience

Good customer i will recommend this shop Took a week not even a week i think to get it fix my van ! Thank you for fixing my van

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They find parts and make paperwork easy. Quality of work is very good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always been satisfied with the work at Sids

Customer Service

No complaints.

My Experience

The color wasn't exactly the same, just close.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service! I will tell my friends.

Likely to Recommend

Repair Quality

Customer Service