Fix Auto Elgin

4.9 (213reviews)
100%
65 NATIONAL ST,  Elgin,  IL  60123
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Shop AssistantSparkles

In operation 41 years.

Fix Auto Elgin is a family owned, Auto Collision repair shop that has been in business for over 30 years. At Fix we employ all of the modern repair techniques, ensuring a safe and timely repair of the vehicle. We strive to provide a uniquely pleasant experience in an otherwise unpleasant situation of having a car accident. Whether it be the eco-friendly waterborne paint that we use, or the computerized frame measuring system, here at Fix we cut no corners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Volkswagen
Call
Email

Reviews (213)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Elgin for outstanding repair quality, with many noting their vehicles looked brand new or as if damage never occurred. The shop receives high marks for proactive communication through texts, calls, and app updates throughout the repair process. Timeliness is a standout strength, with numerous customers reporting vehicles completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are frequently highlighted. Customers also appreciate added touches like interior detailing and exterior cleaning. A few customers noted minor follow-up items upon vehicle return, though the shop promptly addressed concerns on the spot. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"I am so happy with the entire experience. The car looks great!! I have been talking about your business non stop. The customer experience was amazing. You ..." Read more
"My car was repaired as expected. Customer service was excellent as well as communication throughout the entire repair ..." Read more
"I am very pleased with the service, the work performed, the quality of service and communication, and the turnaround ..." Read more
"Everything was repaired in a timely manner. They even surprised me by detailing my interior. I am more than satisfied ..." Read more
"... My car was definitely as if nothing had happened, the damaged parts were so good that you can't even notice and the paint 💯 of 💯! Thank you very much for your ..." Read more
"Actually, I got my car back a day earlier than promised."
"Vehicle ready 2 days early."
"Everyone at Fix Auto is professional. The work was completed ahead of schedule and I am completely satisfied."
"2 days early"
"... not having a part available due to a mix up.. but the shop obtained the part on time to have my car ready for the estimated date." Read more
"... I walked into the shop until my vehicle was fixed they handled all my concerns and kept me updated on the progress. The work this shop does is amazing I highly recommend ..." Read more
"... job! Their staff were great with communication and I received multiple texts updating me about progress and a date the work would be done. I would highly recommend ..." Read more
"I am very happy with the work that was done, the speed if the repairs, and the incredible communication skills of the team. 1010 would recommend."
"I appreciate the communication and friendliness of the staff. The repair looked great and the car was very clean."
"... time then expected, work was as if nothing happened. Kept me up to dat eon every step." Read more

Likely to Recommend

Repair Quality

Still waiting on a part. Ask me again when the car is finished. Overall the car looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Exelente trabajo

Likely to Recommend

I like that they didn't hesitate to bring my car back in the garage after spotting those couple of things that were a tad off!

Repair Quality

There were a couple of things that I spotted before driving away, but they took my car back in the garage and after a little while they took care of them.

Customer Service

Very personable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are so happy with the outstanding service and friendliness of Fix Auto. Joan is wonderful to deal with, very knowledgeable and so helpful and kind. George repaired our truck so beautifully. We would highly recommend Fix Auto to anyone looking for repairs.

Likely to Recommend

Repair Quality

My Experience We are so happy with the outstanding service and friendliness of Fix Auto. Joan is wonderful to deal with, very knowledgeable and so helpful and kind. George repaired our truck so beautifully. We would highly recommend Fix Auto to anyone looking for repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

My car was repaired as expected. Customer service was excellent as well as communication throughout the entire repair process.

Customer Service

Everyone I dealt with was professional, personable & very knowledgeable!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They delivered our auto to us personally when we had gone to pick it up because they were still washing it and polishing it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Very kind company workers

Repair Quality

Customer Service

Profesional very friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was pleasantly surprised on what at great job you did on cleaning the outside but especially the inside of my car! And of course the repair was great. My only problem was the next morning I discovered a nail in a tire I guess I got on my way home. Had to get a new tire!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fixed my 2024 Honda Accord on Time and did great job with repairs

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Yes they did a good job and I was kept updated about my car. And when it would be ready for pickup....

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very friendly and professional 👌 at there job

Customer Service

Great friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I Will Recommend Fix Auto Of Elgin Always

Repair Quality

Everyone Was Helpful

Customer Service

Answered All Questions when Asked

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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