Fix Auto Gig Harbor 1
In operation 15 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/gig-harbor
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It helps the customer to know how things are going, so I appreciated messages from Fix Auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Riley & Alex were awesome! Very friendly & good at communicating what my vehicle needed & the timing of getting it back.
Likely to Recommend - 4.0/5.0 -
Big jobs, such as mine, might be better suited to a larger repair facility. So far the quality of the repairs seems to be fine.
Repair Quality - 4.0/5.0 -
Repair took 3+ months but it was a very large job.
Customer Service - 4.5/5.0 -
Kept me up to date via txt messages.
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the service and the professionalism and Alex helped me out with all the weekly updates on my car. She was a great asset to ease my anxiety, very friendly and courteous. If I ever need future work on my car I’ll definitely come back to Fix Auto!!
Likely to Recommend - 5.0/5.0 -
“Of course, I’m a happy camper! I would and will recommend Fix Auto to all of my friends and family members…,!!” 🤟🏼👍🏻😎
Repair Quality - 5.0/5.0 -
“I was very satisfied and extremely happy with the work and end result of my car being finally completed! It’s back to showroom condition and I’m excited to take my Mustang back out on the road again! Alex was awesome for keeping me updated every week on how it was coming along, step by step!! You guys rock!!” 😎🏎️🤟🏼🥳
Customer Service - 5.0/5.0 -
“Good job all around!! The shop guys know their sh..t!’ Lol!” 🤟🏼😎👍🏻
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates. I didn’t have to worry about how the process was going. The repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very communicative, fast and did excellent work on vehicle
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rebecca and Alex are absolutely the best people to work with. So knowledgeable and kind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix it worked seamlessly with the claim process. They made it super easy and we’re super communicative. My car looks brand new again and I am so appreciative for everything they did!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Too many missed deadlines and delivery was not pleasant
Repair Quality - 2.0/5.0 -
They did a good job in the repairs. Took far too long though. On the day if completion I found out that they were rushing to find a tint guy for my window instead of preparing accordingly. I had to get it done myself. Car also had dust everywhere inside, I had to clean it.
Customer Service - 0.5/5.0 -
They communicate by text message every 2 days. But its a vague message. The shop missed their repair deadline multiple times citing holiday season and employees not showing up. Daily pictures and a scope of work that day would have been nice to hold them more accountable
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven’t really driven my car yet, but the repair looks beautiful!
Customer Service - 5.0/5.0 -
Very patient, knowledgeable, and helpful.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Process was as smoother as could be. I was informed every step of the way and that communication was amazing to have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best auto repair experience I’ve had bar none. Every step of the way I was communicated with and helped, and never felt like a burden.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Simple and clear estimate process and scheduling of work