Fix Auto Gladstone

4.9 (1,594reviews)
96%
18630 SE McLoughlin Blvd,  Milwaukie,  OR  97267
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Shop AssistantSparkles

In operation 13 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Gladstone can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Gladstone claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,594)

Likely to Recommend

Repair Quality

I was pleased with the work, hospitality, and cleanliness of my car overall. They went above and beyond cleaning the exterior. Yet I have one qualm since my trunk was accessed and has a “trunk cover” and they never put my trunk cover back in place and minor things were not put back where they found them either which was not preferred.

Customer Service

Satisfied, but put my stuff back where it goes after taking it apart please! (:

Returned Clean

My Experience

The Team was great. Friendly, knowledgeable and professional through the whole process. They communicated well through the process keeping me informed as to how things were proceeding. The work was done perfectly and they went beyond my expectations. I will gladly recommend Fix Auto Gladstone to anyone needing their services. Thank you for a good experience.

Likely to Recommend

It was an all-around great experience

Repair Quality

Customer Service

Friendly, professional, and knowledgeable staff

Returned Clean

Likely to Recommend

Repair Quality

Highly recommend

Customer Service

Completely satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would absolutely recommend Fix Auto to anyone who needed repairs. I all ready spoke to my son, who is definately "a car guy", and who has many "car" friends.

Repair Quality

I enjoyed the entire experience at Fix Auto. I felt I was being served by people who cared and knew what they were doing. There was no pretense of upscale surroundings, but an atmosphere of efficiency and knowledge. Courtesy and personal attention were genuine and are not found in most of my experiences today, where service is not a goal at all! There estimate on time to repair was accurate, and when I picked up my car, it had been vacuumed and washed. If you need your car repaired, I would certainly recommend Fix Auto.

Customer Service

Please read my earlier message, of total satisfaction.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely recommend because the front office man was knowledgeable and made it very smooth with insurance and my car was returned in far better condition than expected. I already told a few people who were also shocked a shop cleaned inside my car like that. I had also had a prior estimate at another shop but they made it confusing with insurance to me and scheduling. So this was my second shop estimate and I didn’t have to do anything with insurance and was scheduled during the estimate. The front office man also pointed out damage the other shop didn’t see or just never pointed out to me so with this shop I knew everything that needed to be fixed in more detail.

Repair Quality

Looks like new

Customer Service

The man in the front office was great and very friendly and explained everything and made it easy. When he did my estimate he also pointed out the parts he saw as damaged and one part I hadn’t noticed myself before and it also wasn’t pointed out at the prior shop I had an estimate at. He did a more thorough job.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent care of my vehicle. Came back sparkling clean inside and out, which was a huge help to me! Looks like a new car! Loved the staff- very friendly and professional.

Customer Service

Returned Clean

Likely to Recommend

On my business card list

Repair Quality

Bumper and fin looked great, brand new. Thank you for washing my Jeep too.

Customer Service

Thanks Scott

Returned Clean

Likely to Recommend

We would NOT go anywhere else

Repair Quality

scott and the crew did a great job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scott and the crew did a great job and in a timely fashion

Customer Service

Everything was great

Returned Clean

Likely to Recommend

Work is great. Office needs help.

Repair Quality

Work was great, dealing with office not so much.

Customer Service

Never had paper work ready. Did not follow up on emails. When emails failed did not use phone to check if info had been received. Etc

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service