Fix Auto - Hi-Line
In operation 7 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Hi-Line can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Hi-Line claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely and frequent communication on repair updates. Repaired auto is in new condition. Uber service to/from home was very helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Anna was very helpful, and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was a great experience. I would recommend other Tesla owners to use Fix Auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ana, a person who was in my case, was very kind and well supported.
Customer Service - 5.0/5.0 -
I was able to move easier because they supported free Uber service.
Returned Clean
My Experience - 5.0/5.0 -
Tesla was repaired quickly and back to normal with a full charge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fix It is a business that understands the customer, a duality of vehicle repair and timeliness.
Repair Quality - 4.5/5.0 -
All went well; the necessary repairs were completed within a reasonable amount of time. Moreover, the painting appears as new as the factory finish.
Customer Service - 4.5/5.0 -
With the exception of the front sensor gone awry, I have no complaints.
Returned Clean
My Experience - 0.0/5.0 -
There's a large pannel gap on the side pannel that was repaired and the charge port cover isn't flushand aligned as it was before repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Car was returned with scratches on areas that weren’t worked on. Originally had to send the vehicle back in for a second look due to imperfections in the work. Service team did an excellent job communicating, however.
Customer Service - 5.0/5.0 -
CS team did an excellent job and was always courteous, communicative and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff is very helpful and nice. They kept me abreast of the situation for the most part. The downside was that they missed quoted the amount of time it would take and I had to pay money out of pocket for my rental car
Repair Quality - 3.5/5.0 -
I am happy with the repair but it took longer than i was told and I ended up paying $450 for the rental Out of pocket
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
You couldn’t fix my car and communication was not very good
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would NEVER recommend your business
Repair Quality - 0.5/5.0 -
Having to wait 11 weeks for our car to be serviced to mind blowing. The lack of communication from your “customer service” was unprofessional. I would NEVER recommend your business to anyone!
Customer Service - 0.5/5.0
Returned Clean
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Leslie was very professional and had prompt updates on any new changes in the repair process. I felt that I had put my vehicle in very capable hands and would highly recommend this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I had to follow up few times to arrange for the pickup after the repairs where done. That is why I gave them this rating else they would have got highest rating.