Fix Auto Montrose

4.8 (1,788reviews)
98%
3722 Park Place,  Montrose,  CA  91020
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Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/montrose.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,788)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that repaired vehicles looked brand new, with high-quality paint matching and precise bodywork. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process, making the experience stress-free. Timeliness was frequently commended, with several customers noting their vehicles were completed ahead of schedule. The friendly, knowledgeable, and accommodating staff created a welcoming atmosphere that eased the stress of vehicle repairs. A few customers noted areas for improvement directly from their experiences, including occasional alignment or panel gap issues upon initial pickup, and a desire for more proactive updates without needing to call in. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... panel and one of the rims with original Tesla parts. The paint looks perfect. Cant tell the difference between the original and repaired areas. Communication was ..." Read more
"Professional, honest, and willing to teach about the repairs process. Highly recommend. Very few shops offer a ..." Read more
"Tesla Body Shop did an amazing job! The car looks brand new, and it runs beautifully. The paperwork and administrative process were seamless. ..." Read more
"... gonna go you guys are absolutely amazing thank you. My car looks incredible. I really appreciate you guys even dropping it off at my house. Top-notch customer service." Read more
"The staff was so sweet and helpful. They did an amazing job fixing my car and had it done in a timely manner! Will definitely be coming back ..." Read more
"Amazing customer service, delivered my repairs as scheduled and on time with constant updates and communication"
"Outstanding service and quality of work! Very pleased at quick turnaround and customer service!"
"Earlier even after including additional work"
"Yes and earlier than I expected."
"The car was only finished about 80% of the repair when I came to pick up the car, so I refused to take it. ..." Read more
"Amazing customer service, delivered my repairs as scheduled and on time with constant updates and communication"
"Great communication from the start. Great follow up throughout the repair process. Great repairs altogether. Customer ..." Read more
"... like I was driving back in a brand new vehicle. Also their communication and keeping updated on my service through email and phone service was also top notch. I cant ..." Read more
"... great experience at Auto Shop Name. They were fast, kept me updated throughout the whole process, and made everything incredibly easy. Its rare to find a shop ..." Read more
"Very responsive to phone calls, but I do wish I had gotten updates before having to call"

Likely to Recommend

Repair Quality

Service was excellent, communication was great. My car was given back to me looking brand new, that even fully cleaned it. Iwould recommend that anyone I know come here.

Customer Service

Communication was very clear and they were friendly.

Returned Clean

Likely to Recommend

Repair Quality

Happy with the repair and customer service. I did also ask to fix the torn seatbelt or at least call me with quotes on what cost would be, along with other minor dings on the car and neither of those issues were looked at nor quotes provided. The customer service though was great otherwise.

Customer Service

Very strong (minus forgetting to quote me on seatbelt and dings)

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were friendly, courteous, and professional. Answered my questions and handled everything perfectly.

Likely to Recommend

Have already recommended!

Repair Quality

Repairs look brand new

Customer Service

Best experience I’ve ever had with an auto shop - every employee I encountered was extremely kind, caring, and thoughtful. I so appreciated the level of communication and customer service at each step along the way. I’ve already shared with all my friends and family, and will be back for any future repairs my car requires.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Service was friendly, communication was good. Coordination with Enterprise car rental was great. Work done met my expectations. Reverse lights and parking sensor were left unplugged after rear bumper replacement, so I fixed myself. A minor issue but would have been a hassle to return and have fixed if I hadn't done it myself. I would recommend this location based on the overall experience.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff and excellent service! Very happy with the results and timing of completion! Highly recommend Fix Auto!

Likely to Recommend

Repair Quality

Amazing results and very friendly and knowledgeable staff. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Wonderful customer service. Thank you so much to everyone there. You all were very helpful

Customer Service

Amazing customer service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very good job, you addressed my concerns and fixed the issue right away. Very good quality work, good communication throughout the process. Very good experience.

Likely to Recommend

Especially if they drive a Tesla - your system is trashb

Repair Quality

Outside looks great. But the experience of your partnership with geico is trash. Why would geico approve a quote that has used parts knowing you can only use original Tesla parts. You guys are trash

Customer Service

Alexis was amazing - everyone else trash

Likely to Recommend

Repair Quality

The team did a terrific job fixing our car and was really great communicating frequently the status of the repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast service, the area repaired looks brand new

Customer Service

Friendly staff, drop off and pick up were super easy

My Experience

Very quality Very fast Very nice

My Experience

Great customer service super helpful even with the headache of the insurance company. The customer service representative at this fix auto in Montrose were extremely communicative.

Likely to Recommend

Repair Quality

Customer Service