Fix Auto Montrose

4.8 (1,760reviews)
99%
3722 Park Place,  Montrose,  CA  91020
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Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/montrose.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla
Call
Email

Reviews (1,760)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and knowledgeability. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, with many vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional alignment or panel fitment issues upon initial pickup, and some instances where proactive communication could have been more consistent. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... panel and one of the rims with original Tesla parts. The paint looks perfect. Cant tell the difference between the original and repaired areas. Communication ..." Read more
"Professional, honest, and willing to teach about the repairs process. Highly recommend. Very few shops offer a ..." Read more
"... gonna go you guys are absolutely amazing thank you. My car looks incredible. I really appreciate you guys even dropping it off at my house. Top-notch customer ..." Read more
"The staff was so sweet and helpful. They did an amazing job fixing my car and had it done in a timely manner! Will definitely be coming back for all my future ..." Read more
"Tesla Body Shop did an amazing job! The car looks brand new, and it runs beautifully. The paperwork and administrative process were seamless. ..." Read more
"I had a great experience at Fix Auto Montrose. They were fast, kept me updated throughout the whole process, and made everything incredibly easy. Its rare to ..." Read more
"Very quick repair time"
"Yes and earlier than I expected."
"great service. everyone at FIX was so helpful and the work was done in a timely manner and the quality of work was top notch"
"Repair was done very well and on scheduel"
"Great communication from the start. Great follow up throughout the repair process. Great repairs altogether. Customer ..." Read more
"... was driving back in a brand new vehicle. Also their communication and keeping updated on my service through email and phone service was also top notch. I cant recommend ..." Read more
"Amazing customer service, delivered my repairs as scheduled and on time with constant updates and communication"
"... third time using FIX Auto and I am very happy. The staff is professional and communication is great! The job was done well and quickly!" Read more
"... questions. But the single-most thing I appreciated were the updates that you sent letting me know where my car was in the repair process. I will definitely spread the ..." Read more

Likely to Recommend

I have already recommended Fix Auto to a friend.

Repair Quality

The car was repaired, and I am grateful.

Customer Service

The employees were very helpful when trying to get estimates, and when renting a car. Made the process easier.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

After this experience I won't go anywhere else.

Repair Quality

I went to another body shop first and did not have a good experience. I immediately felt your competence and organization. I knew almost immediately I would work with you and you followed through on the service in the way you presented things at the beginning.

Customer Service

Alexis is a star. Do your best to keep her. Outstanding service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Extremely satisfied

Repair Quality

Car was repaired on time and the results were excellent

Customer Service

Michael and Alexa were extremely polite and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very quick repair time

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alexis, Jonathan and Michael are all amazing and so nice. Overall great experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff was informative, answered all questions, and keep me up to date, on my car repair "status" and when my car was available for pick up.

Likely to Recommend

Repair Quality

The work was done well. And at the best price I could find. Getting all the parts together took a little time but I was kept informed throughout the process.

Customer Service

Michael, Jonathan, and Alexis really make an incredible team. Very friendly, cooperative, problem solvers, and there is no one better for customer service on the phone than Alexis.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alexis did a great job, start to finish. Very enthusiastic and personable. My car looks new again. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the combination of friendliness and professionalism from all staff. You made me feel welcome, walked me through the process with patience and worked promptly and professionally.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Tesla Body Shop did an amazing job! The car looks brand new, and it runs beautifully. The paperwork and administrative process were seamless. Highly recommended!"

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I recently had my Tesla Model 3 and I was so impressed with the customer service! I live about 45 minutes from their location, and they went out of their way to wait for me after hours to help me. The service was top-notch, and everyone I interacted with had a wonderful attitude, being polite, respectful, and incredibly knowledgeable.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work/kept me informed of progress, delivered timely. Very Friendly and informative

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone I interacted with was helpful, knowledgeable, friendly, patient and courteous. The work looks great and was completed quickly. And you were able to be flexible when the other party wanted to pay direct vs go thru insurance.

Customer Service

See previous answer.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good

Repair Quality

Great experience very happy with everything. I will refer people to go there and I will go back myself anytime thank you.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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