Caliber - Glendale - S Louise St

4.9 (2,158reviews)

98%

(818) 242-2168

115 S Louise St, Glendale, CA 91205

98%

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115 S Louise St
Glendale, CA 91205

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Caliber - Glendale - S Louise St

See Photos

115 S Louise St
Glendale, CA 91205

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,158)

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Rating

1,798 Customers Rated

5 Stars

71.5% Complete

(1544)
4 Stars

7.9% Complete

(171)
3 Stars

1.4% Complete

(30)
2 Stars

0.7% Complete

(16)
1 Star

0.6% Complete

(12)
< 1 Star

1.2% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, efficient repairs, and excellent communication. Many highlight that repairs were completed ahead of schedule, with vehicles returned in pristine or like-new condition. The front office team is frequently commended for being friendly, professional, and thorough in explaining the repair and insurance processes. Customers appreciate receiving regular updates via text and phone throughout the repair journey. Several reviewers noted the shop went above and beyond, including washing vehicles before return. A few customers mentioned minor areas for improvement, such as occasional gaps in updates, interior cleanliness after repairs, and guidance on rental car arrangements, as noted directly in their feedback.

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Service Quality
Timeliness
Communication

"Everything was handled very professionally, and the friendly customer service was outstanding. The work was done ..." Read more

"... whole experience from beginning to end so smooth! They really went the extra mile to ensure I was taken care of." Read more

"... even replaced the battery. I would highly recommend, they went above and beyond with their work and customer service." Read more

"... Caliber had my vehicle ready sooner than promised, the work was excellent, the customer service was superb, and they even washed and vacuumed my vehicle prior ..." Read more

"... the timeline was met as promised. I may say that all the staff here have been very helpful and costumer friendly for sure. I am so happy that I was able to choose ..." Read more

"The repair for my car was done earlier than expected. Good job"

"Faster than expected, and got my car back cleaner than I dropped it off, very relieved. Thank you!"

"Very efficient and very good or communication. Repairs were done on time as promised. Very high-quality work."

"My vehicle was completed way before the expected date."

"Caliber always does a fantastic job in very little time."

"Quick communication about repairs and the timeline when it needed to be shifted due to a delay in shipping so ..." Read more

"Very clear and consistent communications were provided in a timely manner."

"Excellent customer service. Kept me informed every day."

"Fast, high-quality work and excellent communication! They kept me updated throughout every step of the repair process."

"The vehicle looks very professional work and thank you for keeping me posted for every little step. You guys did to my vehicle once again thank you ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication