Caliber - Glendale - S Louise St

4.9 (2,130reviews)

98%

(818) 242-2168

115 S Louise St, Glendale, CA 91205

98%

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115 S Louise St
Glendale, CA 91205

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About Caliber - Glendale - S Louise St

See Photos

115 S Louise St
Glendale, CA 91205

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (2,130)

Sort By:
Newest
Rating

1,777 Customers Rated

5 Stars

71.5% Complete

(1523)
4 Stars

8% Complete

(171)
3 Stars

1.4% Complete

(30)
2 Stars

0.8% Complete

(16)
1 Star

0.6% Complete

(12)
< 1 Star

1.2% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, with many noting the work was flawless and undetectable. The team received strong recognition for exceptional customer service, described as friendly, professional, and welcoming throughout the entire process. Communication was a standout highlight, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was frequently commended, as repairs were often completed ahead of schedule. A few customers noted minor areas for improvement, including occasional gaps in follow-up communication, interior cleanliness upon vehicle return, and incomplete repairs such as missing emblems, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... experience from beginning to end so smooth! They really went the extra mile to ensure I was taken care of." Read more

"Wonderful service! My car looks amazing and drives well! The administrative staff was friendly, professional, ..." Read more

"... even replaced the battery. I would highly recommend, they went above and beyond with their work and customer service." Read more

"... vehicle looks brand new that I hardly recognize it. They were able to restore my vehicle to a pristine condition. The caliber collision team did a great job and appreciate ..." Read more

"The facility is clean and welcoming. The staff is amazing. Best body shop experience ever"

"Yes - nearly two weeks earlier"

"Faster than expected, and got my car back cleaner than I dropped it off, very relieved. Thank you!"

"Did great work, faster than expected, good service, overall no complaints whatsoever"

"Very efficient and very good or communication. Repairs were done on time as promised. Very high-quality work."

"My vehicle was completed way before the expected date."

"Quick communication about repairs and the timeline when it needed to be shifted due to a delay in shipping ..." Read more

"Very clear and consistent communications were provided in a timely manner."

"Great communication and updates with extremely friendly service and quality work. They made a potentially stressful ..." Read more

"Great communication throughout the entire process."

"Somewhat informed but several days with no update."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience from beginning to end so smooth! They really went the extra mile to ensure I was taken care of." Read more

"Wonderful service! My car looks amazing and drives well! The administrative staff was friendly, professional, ..." Read more

"... even replaced the battery. I would highly recommend, they went above and beyond with their work and customer service." Read more

"... vehicle looks brand new that I hardly recognize it. They were able to restore my vehicle to a pristine condition. The caliber collision team did a great job and appreciate ..." Read more

"The facility is clean and welcoming. The staff is amazing. Best body shop experience ever"

"Yes - nearly two weeks earlier"

"Faster than expected, and got my car back cleaner than I dropped it off, very relieved. Thank you!"

"Did great work, faster than expected, good service, overall no complaints whatsoever"

"Very efficient and very good or communication. Repairs were done on time as promised. Very high-quality work."

"My vehicle was completed way before the expected date."

"Quick communication about repairs and the timeline when it needed to be shifted due to a delay in shipping ..." Read more

"Very clear and consistent communications were provided in a timely manner."

"Great communication and updates with extremely friendly service and quality work. They made a potentially stressful ..." Read more

"Great communication throughout the entire process."

"Somewhat informed but several days with no update."

Ellen (Subaru owner) reviewed 8/4/26

Friendly staff, quick turn around

Margaret (Toyota owner) reviewed 8/4/26

Randy (Nissan owner) reviewed 8/3/26

Kiho (Hyundai owner) reviewed 8/3/26

Ronald (Honda owner) reviewed 8/3/26

Very efficient and very good or communication. Repairs were done on time as promised. Very high-quality work.

Abolfazl (Lexus owner) reviewed 8/3/26

Christina (Ford owner) reviewed 8/1/26

Great communication and updates with extremely friendly service and quality work. They made a potentially stressful experience very easy.

James (Kia owner) reviewed 7/31/26

Excellent work; phenomenal communication AND care! Thank you all!

Kimberly (Honda owner) reviewed 7/27/26

Everything was handled very professionally, and the friendly customer service was outstanding. The work was done well, like nothing ever happened. Communication was excellent too, I really appreicated the updates via text. I also had to leave my car there longer that I expected and that was accomodated as well.

Wonderful customer service!

Tycescena (Nissan owner) reviewed 7/23/26

Yes. Caliber had my vehicle ready sooner than promised, the work was excellent, the customer service was superb, and they even washed and vacuumed my vehicle prior to pick up. I was extremely pleased and would definitely recommend their repair shop.

I was totally satisfied with the work done. I couldn't even tell there had been prior damage. Excellent job Caliber Collision!

Customer Service was great. The representatives kept me informed all along the way of the repairs via text and phone.

Brandon (Toyota owner) reviewed 7/21/26

Stephanie (Mazda owner) reviewed 7/21/26

Great service. I would highly recommend.

Fast repair with good communication. Great experience.

Rocio was easy to work with and is a great asset.

Christopher (Jeep owner) reviewed 7/21/26

Michael (Toyota owner) reviewed 7/20/26

Good service and communication

Perfect

Zarik (BMW owner) reviewed 7/17/26

Your team was extremely cordial and professional with a genuine smile and kind attitude which is hard to find in any industry now a days. They love their job and they made my day with a great service. Keep it up.

Claudia (Jeep owner) reviewed 7/15/26

Excelente costumer service

Lacy (Toyota owner) reviewed 7/8/26

Vicki was very helpful and got my car repaired more quickly than expected.

Wendy (Toyota owner) reviewed 7/6/26

Patrick (Honda owner) reviewed 7/1/26

We’re thoroughly impressed with the repair work that the team did for our car. It truly looks like it did before the accident. Amazing!

James (Toyota owner) reviewed 6/29/26

Quick and professional service.

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Glendale - S Louise St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Glendale - S Louise St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,130)

1,777 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0