Fix Auto Moorpark
In operation 10 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/moorpark.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Reason, I had great experiences with previous cars, but with this vehicle, not really
Repair Quality - 3.0/5.0 -
The work was great, but from it being 3 days to fix, it took 10 days. Not happy with it.
Customer Service - 2.5/5.0 -
Never communicated with with me. I had to find out myself.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice & easy to work with. I would 100% recommend them.
Customer Service - 5.0/5.0 -
They were very accommodating to our schedules.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service and work was outstanding
Repair Quality - 5.0/5.0 -
Great job. Can't tell there was ever any damage to our car.
Customer Service - 5.0/5.0 -
The front desk was a pleasure to deal with very timely service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think the driver side skirt should have been painted. I feel it was part of the damage and the steering seems loose.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The owner Gary at FixAuto Moorpark did a great job within a very short time. I am totally satisfied. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had our back bumper replaced. What an amazing job. The owner is so generous. Truly appreciate this place. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
We’ve used this location in all our vehicles. They did share they were extremely busy hence maybe the lack of updates but the Gary and Omar are always polite and professional.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am satisfied. I would confidently refer
Repair Quality - 5.0/5.0 -
My truck looks as good as new!
Customer Service - 5.0/5.0 -
Very friendly people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 greatest shop ever
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I am dissatisfied because they had my car for one month. I did not have rental car coverage, so the rental car ended up costing more than my insurance payment. Had I known it would take that long to get the parts; I would’ve held onto my car until all of the parts were in.
Customer Service - 2.0/5.0 -
When checking on the status of my car, I was told that someone would call me back. I would have to end up calling back the next day because nobody had returned my call. I would also get conflicting answers as to what was going on. For example, “We’re waiting for parts” or, “the parts are in, so it should be ready soon.”
Likely to Recommend - 4.0/5.0 -
I would recommend them.
Repair Quality - 5.0/5.0 -
Good work!
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 3.0/5.0 -
If parts are available, then yes, otherwise, I would think hard
Repair Quality - 4.5/5.0 -
Fix Auto did a great job and my car looks like new. I received the car both repaired and clean. The auto was washed and detailed. Only complaint was from the manufacturer who delayed in sending a necessary part
Customer Service - 3.0/5.0 -
Workmanship was excellent, Customer Service needs some help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
This has nothing to do with the repair itself, that was great. My concern is the lack of follow up. There was no transparency in knowing how long my car was going to be fixed until I called many times. If I didn't call I would have not been made aware of the door that was damaged and needed to be reordered and replaced. I think it should be very important to keep your customers informed of what's going on.
Customer Service - 1.5/5.0 -
I would apply my previous response to this section as well.