Fix Auto Norterra

4.9 (268reviews)
98%
23869 N 19TH AVENUE #110,  Phoenix,  AZ  85085
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Shop AssistantSparkles

Fix Auto Norterra is an independently owned body shop with over 45 years of experience in the auto collision industry. We pride ourselves on quality repairs and provide a lifetime warranty on all work performed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (268)

Likely to Recommend

I will definitely recommend Fix Auto Collision when the opportunity arises!

Repair Quality

Steve Davis has been excellent in all phases of repairing our vehicle!

Customer Service

A couple of minor issues I raised have been dealt with promptly.

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My Experience

I had my handicapped van repaired at Fix Auto. The staff explained everything thoroughly and kept me informed at each stage of the repairs. They coordinated with the handicap repair shop to make sure the ramp and door worked properly and were aligned properly for my scooter. It looks beautiful...Highly recommended

Likely to Recommend

Absolutely recommend them to anyone

Repair Quality

I would recommend Fix Auto Collision Nortera to anyone. They listened to my concerns because I have a handicap van . It is modified and they worked closely with the Ability shop on getting me a rental van and any repairs questions. Fix Auto keep me informed on the progress of the repairs and it turn out beautiful...a great paint job!

Customer Service

Fix Auto sent me almost daily updates.

My Experience

Likely to Recommend

Absolutely 💯!

Repair Quality

They are the best!!! Such attention to detail and exceptional customer service!

Customer Service

Very Satisfied!

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Repair Quality

Customer Service

Steve was great! Always kept me informed, very friendly and professional! I will definitely refer people to him!

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My Experience

The process was explained to me and the repiars were delivered on-time. (actually one day early. Getting a ride to the rental car place and being able to drop it off at the repair facility was very helpful.

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Repair Quality

Timely completion of work is appreciated. Also liked being able yo get ridsezto and from car rental place

Customer Service

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Repair Quality

They buffed out and fixed a small dent in my Rivian. It looks great. Easy to work with and good communication.

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Repair Quality

Excellent attention to detail including auto parts fit and color match. Truly excellent work !!!

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My Experience

They did a very nice job. Also, they buffed out some old scratches I had. I was having just the bumper replaced in the front. They washed and detailed my car. Thank you so much. I will always recommend you.

Likely to Recommend

Always

Repair Quality

They were very good. My car looks perfect. It was very timely and will always use.Auto Fix Norterra. Thank you.

Customer Service

My car is perfect. They did a beautiful job thank you. Very timely.

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My Experience

Kudos to Ken and the Fix Auto team for an A+ and outstanding experience!

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My Experience

Returned car 2 days earlier than expected. Kept me informed the whole time.

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No 1 on my list of referrals.

Repair Quality

Great turn around and customer service!

Customer Service

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Repair Quality

Great customer service

Customer Service

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Repair Quality

I had an outstanding experience with this autobody shop from start to finish. They did exceptional work on my Porsche Macan, and the quality truly speaks for itself. The attention to detail, precision, and care they put into the repair exceeded my expectations. A special thank you to Ken and April, who made the entire process smooth and stress-free. They were professional, communicative, and genuinely cared about making sure everything was done right. It’s rare to find a team that combines technical expertise with such great customer service. I wouldn’t hesitate to recommend this shop to anyone looking for top-tier work and a trustworthy team. Thank you again for taking such great care of my vehicle.

Customer Service

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