Fix Auto North Kitsap

4.8 (2,394reviews)
96%
22177 Viking Way NW,  Poulsbo,  WA  98370
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Shop AssistantSparkles

In operation 28 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto North Kitsap can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto North Kitsap claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,394)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

customer service is misleading and no follow up for incomplete repair. Was told they have no phone number for the subcontractor? Only email.

Repair Quality

The car was delivered ihe repairs incomplete.

Customer Service

after having the car in the shop over a week I was told the repair was finished. I picked up the car and a few days later noticed the protective clear shield on all four wheel flares was missing. I returned to the shop and was told they could not believe this was missed. They instructed that the clear coat installer did not have a phone number from contact and they send an email to him. Several days later and I have not received any updated information to complete this repair. I am upset

Likely to Recommend

They are small group but they do awesome work.

Repair Quality

Melissa and her crew was awesome. Love the communication with her.

Customer Service

You can't tell the front bumper was damaged, awesome work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car was repaired and looked great when I picked it up. I appreciated the car wash as well, nice service touch. I also appreciated the regular progress updates and even finishing a day earlier than predicted, so quality of work and service were excellent. Don't often see the combo these days.

Customer Service

Commented before, was quite well done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a complete and high-quality repair! The car also is spotless…thank you for the cleaning!

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the first encounter I felt respect. My questions were answered promptly and thoroughly. Commitments were kept. There were no surprises. Mostly, I worked with Melissa. She was professional and kind. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication during the entire process. It was awesome that you guys take care of the rental car return!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an excellent job and Mellisa was great to work with

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Repair Quality

Customer Service

Excellent service

My Experience

Likely to Recommend

Repair Quality

Done well, done when promised, regular updates.

Customer Service

Easy, prompt, regular communication, finished as promised.

Likely to Recommend

Absolutely recommend Fix Auto North KITSAP.

Repair Quality

100% Satisfied with service, communication and above all the quality of repair and condition of my vehicle. AAA+

Customer Service

Pleasant and professional.

Likely to Recommend

Repair Quality

Excellent coordination between Fix, Enterprise and Allstate Insurance. 1 week promised completion accomplished in 3 days. Appreciate the auto cleanliness interior and exrerior when picked up.

Customer Service

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Great

Returned Clean

My Experience

Exceptional communication from the beginning to the end. Car was clean inside and out when finished and done 3 days before promise date.

Likely to Recommend

Repair Quality

Exceptional communication from the very beginning to the end.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Unreserved recommendation!

Repair Quality

EXCELLENT work, fast turn around, a d outstanding service and updates. Couldn't be better!

Customer Service

Couldn't be better.

My Experience

I had time constraints for completion of the repair. Fix Auto Repair worked some so I was able to have beautifully repaired car

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was totally satisfied with the service and the excellent work done. I appreciated the up-to-date contact about my car being ready and the efficiency with getting the rental car. Everything was easy and the staff was very friendly. The work done on my car was excellent. I would highly recommend your services.

Customer Service