Fix Auto North Kitsap
In operation 28 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto North Kitsap can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto North Kitsap claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done on schedule and very nicely.
Customer Service - 5.0/5.0 -
Good communications and clear explanations.
Likely to Recommend - 0.5/5.0 -
repair was satisfactory, service sucked..
Repair Quality - 1.5/5.0 -
communication lacking, and when we did talk, I was lied to by FIX on several occasions. It took my insurance agent to call and get the actual status. This was ridiculous. And when we did talk, the person was dismissive of my issues and i was left feeling like a second-class citizen. The person was male, I am terrible with names....
Customer Service - 0.5/5.0 -
Terrible service and they lie......
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
it would have been a 10 but FIX needs to fix their communcations system. The status dashboard does not get updated, the type the 'first three letters' of the designated contact does not work, and it takes at least two VM's to get a response.
My Experience - 5.0/5.0 -
Austin and crew delivered great work at the cost and timetable they said they would. They also worked really well with my insurance, USAA.
My Experience - 5.0/5.0 -
I’m happy with how the work came out & feel like it was completed within the timeframe that had been communicated. Process was pretty easy & Austin was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Got the car back after a few days.
Customer Service - 4.5/5.0 -
Everything was great except answering the phone and returning calls.
Returned Clean
My Experience - 5.0/5.0 -
Repairs were made quickly, and for the estimated cost. Truck was thoroughly cleaned, and ready for our use.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Fair price, efficient. Car came back cleaner than I left it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Been their customer twice now.
Repair Quality - 5.0/5.0 -
We cannot tell that there was repair work done!
Customer Service - 5.0/5.0 -
Very helpful.
Returned Clean
My Experience - 0.0/5.0 -
It took a very long time (more than six weeks). Communication was almost non-existent.
Likely to Recommend - 1.5/5.0 -
Terrible communication.
Repair Quality - 2.0/5.0 -
Quality of repair appears to be very good, but communication was terrible. You had the car for more than six weeks. You don't return phone calls.
Customer Service - 1.0/5.0 -
Failure to return phone calls. No explanation offered when deadlines were missed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0 -
Repair work seems to be well done and car looks like it did before the accident. Even though there was lack of communication at the end, everyone was very nice.