Fix Auto - Orange

4.8 (2,502reviews)
96%
153 N Cypress St,  Orange,  CA  92866
Bot
Shop AssistantSparkles

In operation 42 years, 12 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Orange can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Orange claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,502)

My Experience

Alexis was such a delight to work with throughout the process whether it was asking questions or having genuine conversation while there. The repair itself exceeded expectations of how amazing my car turned out with the reparations and detailed care given. Will definitely recommend this place, first time but not the last time I come here!

My Experience

Likely to Recommend

I just recommended one of my coworkers to you guys explaining that you guys did an excellent job on my car that’s why I brought it back for a second time

Repair Quality

You guys do very good work that’s why I bought my car back to you for a second time

Customer Service

Sometimes you guys are busy and you don’t get back to people right away so it kind of gets a little frustrating but if people understand that you are very busy then it’s understandable

Returned Clean

My Experience

Thank you for your high level of care and communication, in the front office and back of house. I see pride in the work, which is so appreciated. The team was responsive and helpful at each time. On the first evening drive, the car seems 100% back together.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Front office people were nice and welcoming, but it was very difficult to get a hold of anyone when calling the office.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My vehicle was not fixed properly. I have to take it back because when turns right it makes a noise also the wheel cover is not clipped right. It took over a month to get my car back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car was ready 1 day past the initial estimate and the shop was pretty good about updating me about the progress

Customer Service

Customer Service was great

Returned Clean

My Experience

From start to finish the staff at Fix Auto Orange kept me informed and up to date on the repair of my car. Thank you all!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took too long to repair. No response to voice mail left for service rep

Customer Service

No response to phone call or voice mail messages

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I truly appreciate the team at FixAuto and their dedication to getting my car back to me as quickly as possible. The work was perfect and my car is as good as new.

Likely to Recommend

Repair Quality

There are excellent job I love it

Customer Service

Returned Clean

My Experience

For a week you were sending me texts that it would be completed by the 25th. I had planned my work schedule and other commitments around that. Yesterday I got the text that I needed to go get the car. It's great that it was done, but my schedule is set and I really was forced to cut my work day short so that I wouldn't be charged beyond the 24-hour rental car limit

Likely to Recommend

Repair Quality

I received multiple notices giving me a date it would be ready. Then suddenly the date changed and I had so cut my work day short to avoid rental fees for additional days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean