Fix Auto Oxnard South
In operation 19 years.
We specialize in collision repairs on all domestic & foreign vehicles. Here at Superior Collision Center you have the 32 year experience of Gary Hesselbrock & Gary Bisgrove in the auto body industry that expect only perfection and that good enough is just not good enough. Our goal at Superior Collision is to have customers now and forever. This business is family owned & operated with the knowledge, experience & pride so our customers will always get a professional quality repair that they deserve.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 10:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Customer service was outstanding. There were a few issues that created delays but the staff were very helpful, apologetic proactively came up with solutions.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will not hesitate to recommend Fix auto to anyone. Insurance company or just a single individual looking for a shop.
Repair Quality - 5.0/5.0 -
My car looks exactly the same as before my accident except it's even better and shinier now.
Customer Service - 5.0/5.0 -
Every single person I've dealt with at Fix Auto has been kind, honest and they make themselves available to me for any questions or concerns.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very courteous & friendly.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, car looks like new.
Customer Service - 5.0/5.0 -
Raul & Unique were especially great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint looked good but the lower radiator air shroud (rubber) was not even fastened and hanging under the truck when I got home. I had to pull the grill out to put it back in and found that 2 of the grill clips weren't all the way in. I was leaving town and didn't have time to leave it for a day or two so I fixed it. Luckily I had some panel fasteners the right size because those are one time fasteners.
Likely to Recommend - 4.0/5.0 -
No one treats your vehicle like it's their own so I would recommend them with explanations of my experience. Some people don't care about the things that I do.
Repair Quality - 4.0/5.0 -
Paint work was good on the new hood but the rubber lower shroud between the intercooler and the bumper was not fastened. It was hanging on the ground when I got home and since we were leaving town the next day, I had to take the grill out and out 5 new panel fasteners in it. When pulling the grill I noticed that two of the retaining clips were not pushed in and just sitting on the mount. Not real happy but you can't get good service anywhere so I would probably go back because it's close to home.
Customer Service - 5.0/5.0 -
The office was a hectic atmosphere but I was well taken care of. The owner Gary came out to greet me and
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Did great work
Repair Quality - 5.0/5.0 -
Very professional and friendly staff. Work was performed to standard and finished before expected
Customer Service - 5.0/5.0 -
Very helpful,knowledgeable and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Afte the experience I had and them taking a month to fix my car , not ever getting an update or anything and the incompetence of the receptionist I will absolutely not recommend anyone to get there car fix here.
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Ready on Time?
No
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were super nice and helpful! Definitely the nicest car shop I have been to. I would recommend they test drive all cars after repairs to check for any warning lights. Even if it is around the corner once. This will save additional time and effort at a later time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Probably not. I've explained enough of my experience, and to add to it, there was integrity or compassion from my estimator during the whole business transaction, until the very end when the owner Gary intervened. I would not return to the shop nor recommend it to anyone.
Repair Quality - 2.5/5.0 -
Honestly, I do not know 100%. The damages occurred around my back bumper and my back door, but the estimator refused to fix the door initially as he "did not see the damage I saw". The bumper was not replaced as it was promised as I initially dropped off the car... instead it was fixed, because the "insurance did not authorize it". Paint job seemed to have been done well on the bumper, no problem so far as it's only been a week. But the bumper is no longer aligned as nicely as it was before the accident. Obviously so because it was damaged during the accident. Other work underneath, I cannot tell. I did not watch them do it neither have I climbed under the car to check myself but I'm having my dealer check it out.
Customer Service - 1.0/5.0 -
Completely dissatisfied if not because the owner eventually showed up to rescue the scene. I would have rated 1 if it weren't because of that. The estimator my job was assigned to had a horrible attitude, lacked basic customer service skills and was not professional at all. When I initially dropped off my car, after an initial inspection, I was promised a new back bumper(lesson of the day, do NOT promise anything that you cannot keep, even verbally). When I pointed out damage on my back door my husband had observed due to the incident, the estimator did not seem to acknowledge it at all, instead he ran over to the other side of the lot to compare my car with another one to make a point that the damage did not exist. He also banged my door quite hard a few times as if that would fix it or correct my observation... I stopped arguing with him, instead I had my husband accompany me when picking up the car so he could point out and explain what he had observed. The estimator named Charles remained arguing with us as it was our illusion that this particular damage was significant. As a result of his customer service this whole incident added a lot more stress to my life than it should have been, wasted time unnecessarily on both my side and my husband's end. I would not return to this shop if I did not have to, and honestly regretted having chosen it in the first place, mostly because of this whole experience.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Satisfactory something in commend but good