Fix Auto Palm Springs
In operation 6 years.
Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
awesome work unit looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took longer to fix than expected but the job was well completed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I had them redo a couple of things because the body alignment was off. I shouldn’t have had to tell them, they should’ve picked up on it.
Customer Service - 2.5/5.0 -
Was told I would be called back with the progress of my vehicle, but nobody called me back and it was a Friday so I had no word on my car until Monday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very happy with the work they have done on my car, I really will recommend fix auto to my family and friends.
Returned Clean
My Experience - 0.0/5.0 -
The auto looks beautiful and they did a wonderful job on the body of the car, but the back light still is not working. I will call on Monday, 8/16.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Missed a spot on rear passenger side with black paint. It could use a touch up.
Customer Service - 5.0/5.0 -
Excellent service, thoughtful and generous.
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful! It looks brand spanking new and i’m so in love with it! The Fix Auto team in Palm Springs did an amazing job. I couldn’t be happier with the results! Thank you so much for everything. The process from start to finish was seamless. 10/10 recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repairs took a very long time, and when I went to pick up the car, they had missed several problems. There were noticeable mistakes with the exterior paint, the door was misaligned, there was a cable hanging from the bottom which they forgot to reattach. They tried to fix these, and asked to keep the car longer to finish, but I decided to take the car home because I was already paying for a rental car out of my pocket.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Time was longer than I hoped but due to lack of materials. No ones problems, it will improve
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’m telling anyone and everyone to avoid this place at all cost. And I’ll continue to do so.
Repair Quality - 0.5/5.0 -
Shop had the car for 22 calendar days for very minor damage. No communication was made to me from the shop to inform me of progress or of the reason for such a delay. On the 22nd day, I made a surprise visit to the shop and asked to see my car. When I saw it, the rear bumper and taillights where dismantled from the car for no apparent reason (the light damage was located on the front passenger door and front fender only). The staff claimed a similar car needed rear bumper work done and a mix up happened (I don’t believe this to be the truth). Why would a worker walk up to a pristine rear end of a vehicle and proceed to dismantle it? To top things off, the staff left adhesive residue all along the front passenger door where masking tape had been applied and the interior door panel is loose and has clearly not been reassembled properly. This is totally unacceptable and I will be reporting all of this to State Farm who recommends their customers to utilize this shop. I will ALSO be having the car inspected to check for clues for the REAL reason these people took off my rear bumper. If I find ANYTHING funny with this car, I’m coming after your company hard and fast.
Customer Service - 0.5/5.0 -
No apologies were made to me regarding the poor service and excessive wait time. Nothing.
Returned Clean
My Experience - 5.0/5.0 -
I have yet to receive my car. Will call tomorrow to verify it is still there.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always treated with courtesy and the work is always top notch.
My Experience - 5.0/5.0 -
Hector and his team exemplify perfect customer service. This is my 4th visit to the facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hector and his team are extremely customer service focus. My 1977 Mercedes 450 SL looks fantastic.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish my experience was outstanding! Thank you for the continuous communication during the period of time my car was in the shop. Also, the work done to my SUV looks great!