Fix Auto Palm Springs

Likely to Recommend - 5.0/5.0 -

These folks have certainly earned our business. We have referred our friends and families. Quite frankly, it was probably the easiest experience I’ve ever had in a body Shop Really really good people there. Incredibly accommodating they make you feel like you’re the most important person in the world.

Repair Quality - 5.0/5.0 -

Excellent people to work with; very kind, communicative and professional.

Customer Service - 5.0/5.0 -

First class communication. Those folks are on top of everything.

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My Experience - 5.0/5.0 -

Great repair done in time promised!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Your company did a wonderful repair of the scrape on our doors and finished the job on schedule! (This is the third form I have received!)

Customer Service - 5.0/5.0 -

See prior page

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My Experience - 5.0/5.0 -

Fix auto did a perfect job of repairing my bmw and did it one day earlier than promised. This was the second repair they did. One was my fault and another was by another party. They did an excellent job, both times. And we’re the most competitively priced. I highly recommend the Palm Springs Fix location, and Hector, the manager..

Likely to Recommend - 5.0/5.0 -

Stop with surveys

Repair Quality - 5.0/5.0 -

Stop with the surveys

Customer Service - 5.0/5.0 -

Stop with the constant surveys

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Very professional shop with timely estimate, excellent communication & ready when promised. Kaelee does a super job at desk and body experts did seamless repair. Wouldn’t hesitate to recommend to others. Kudos to Hector

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m completely satisfied with the service and the finish of the repair of my car. Both Kaylee and Hector were extremely accommodating, friendly and professional. I wish all businesses were operated this way.

Customer Service - 5.0/5.0 -

As I mentioned previously, both Hector and Kaylee were absolutely perfect

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My Experience - 5.0/5.0 -

Excellent. Trustworthy. Car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

all great but forgot to detail the trunk. minor issue!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Kaelee and Hector were amazing! The customer service was top tier; especially in this day and age when customer service seems obsolete, it was refreshing to have all my questions answered with kindness. I also like that my car was ready when they said it would be ready and it was spotless! This was my third time coming and I’m just as pleased. Thanks Fix Auto!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

very professional crew and behavior, very prompt. very satisfied in every respect. I am happy to recommend them!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Just so impressed. Thank you for doing a fantastic job in my car.

My Experience - 0.0/5.0 -

The after market parts don’t fit properly. There was something flapping when I drove it off the lot had to bring it back and it took over 2 months to repair No I am not satisfied

Likely to Recommend - 5.0/5.0 -

I spoke with roughly 20 people so far and recommended to go to your shop if they need to have their vehicle repaired

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kaelee and Hector were OUTSTANDING and professional

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

it came back great

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My Experience - 5.0/5.0 -

Extremely satisfying experience, kept me informed, professional, highly recommend this business.

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Extremely satisfied with the entire experience

Customer Service - 5.0/5.0 -

Very professional and courteous

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Completed repair timely and prifessional

Customer Service - 4.5/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service Highly recommended!!!!!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Everything looks great. Its like a brand new car came out the shop. I'm greatful for Hector & Kealee for helping me and taking care of me and my car. Also the mechanics that do the work.

My Experience - 5.0/5.0 -

Kaylee and Hector were fantastic. They made me comfortable, and kept me posted all the way. The work was fantastic

Likely to Recommend - 5.0/5.0 -

Great work!

Repair Quality - 5.0/5.0 -

Hector was fantastic! The results are amazing and restored to factory finishes

Customer Service - 5.0/5.0

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