Fix Auto Pasadena

4.9 (4,014reviews)
97%
2245 E. Foothill Blvd,  Pasadena,  CA  91107
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Shop AssistantSparkles

In operation 61 years, 55 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/pasadena.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda
I-Car
Tesla

Reviews (4,014)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear communication, and impressive turnaround times. Many highlight the professionalism and friendliness of the entire team, with frequent mentions of proactive updates via text and phone calls keeping customers well-informed throughout the repair process. Numerous customers noted their vehicles were completed ahead of schedule, and many were delighted to receive their cars cleaned inside and out. Repeat customers and strong referral intent reflect a high level of trust and satisfaction. A small number of customers noted areas for improvement, including quality control on completed repairs, occasional communication gaps, and pickup scheduling flexibility - all shared directly in their feedback.
Select to learn more
"Could not have had a better experience! Extremely professional in every respect. Greatly appreciated the attention to detail and care. Very highly recommend- ..." Read more
"Customer service was above and beyond! Really made it easy for me feel comfortable with the whole process. When ..." Read more
"Great customer service from the time I called them to the time I picked up my car. Amazing service."
"Great organization, great quality of work and great customer service. Never had any problem with Fix Auto Pasadena. Can't ..." Read more
"Exceptional service and superior workmanship. A+ rating!"
"My car was repaired and returned in 10 days, compared to the estimated 4 weeks."
"They promised it by June 29 but I got my car on the June 10"
"... text and over the phone regarding my car process. The vehicle was completed before the time frame. The team members went above and beyond when it came ..." Read more
"... with my repair. Due to damaged on arrival equipment, there was a 1 week delay to my repair. I had to proactively call and get updates, very ..." Read more
"Thank you for a quick and well done repair. The issues with the aftermarket trunk opener was ..." Read more
"... the 6 week process of my vehicle being repaired. They sent regular updates of what was happening to my car throughout the process. Definitely the right choice ..." Read more
"... they even called the rental company to pick me up. I was updated via text and over the phone regarding my car process. The vehicle was completed before the time ..." Read more
"Work is excellent and communication from the company was outstanding."
"Fix auto communicated every step of the way with the updates, status, and when my truck was ready. I did not have ..." Read more
"Great customer service! Very satisfied with timely status update, and quick turnaround. Highly recommended!"

My Experience

Likely to Recommend

Repair Quality

Besides professional and excellent workmanship, I was contacted every day as the work was progressing. They even finished the car early.

Customer Service

Besides professional and excellent workmanship, I was contacted every day as the work was progressing. They even finished the car early.

My Experience

Good job five stars

My Experience

Happy with repairs

Likely to Recommend

Repair Quality

Very happy with results

Customer Service

Was kept fully updated

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Repair Quality

Great job

Customer Service

My Experience

Raffael was very helpful! He showed me step by step how the repair was going down we need more people like him! Ali and Patricia was very nice and helpful also we need more people like them!😊😊

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Repair Quality

Customer Service

Big thanks for Raffael! He walk me through the whole process of the fixing of my Tesla Model 3 from the start of the process to finish! Explain every step! We need more people like him! And also big thanks for Ali and Patricia they were very helpful we need more people like them! Big thank you for the whole team! I’m happy with the results! I can recommend them to anyone!

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Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Super friendly, customer oriented, clean, professional services. Very happy with the services.

Customer Service

Returned Clean

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Repair Quality

Great service and work. Very satisfied!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Service number 1 ! After repair like new car !

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Repair Quality

my honda rear looks sleak and beautiful

Customer Service

Excellent service!!! Ali is the best

My Experience

My special thanks to Christina. She made it all easy and smooth. Great professional!

My Experience

Everyone was helpful and did a great job keeping me informed……….and the car looks great!

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Repair Quality

Everyone was great! They kept me informed and the car looks really good! Thank you.

Customer Service

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Customer Service

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Repair Quality

Great job everyone!

Customer Service

Thank you!

Returned Clean

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Repair Quality

Customer Service