Fix Auto Pasadena
In operation 61 years, 55 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/pasadena.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair was very fast. My car was cleaned too, thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, helpful, and finished the repair early. Great communication
Likely to Recommend - 5.0/5.0 -
I would recommend Fix Auto and Rafael to anyone that needs their car fixed period.
Repair Quality - 5.0/5.0 -
Rafael was so accommodating and quick with the best customer service! He explained everything in detail and when I got my car back the repairs were perfect! And it looked like new! I truly appreciate Rafael Sebastian and Ally at the front desk for taking such good care of me! Their whole team was outstanding! I will never take a car anywhere else again! Thank you all so much!
Customer Service - 5.0/5.0 -
Outstanding customer service!
Returned Clean
My Experience - 5.0/5.0 -
Keeps me updated and efficient timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
car looks great, though it was delayed than expected time.
My Experience - 5.0/5.0 -
The repair was completed in record time. I walked around the corner to grab a donut and retuned to a fixed auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car was fixed within minutes, after FixAuto coordinated the purchase of the parts and had me on my way quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was fast, Patricia is very nice
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
The door u fixed not really in place
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very kind, helpful and professional. Excellent customer service skills. They remedied a problem quickly, and I left very satisfied. As a result, I'll be back. They also did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rafael was quick and attentive when I had to bring my car in. The conversation with my insurance to their shop was seamless and really made the process smooth. From dropping off my car to get it inspected, to picking it up, Pasadena Fix Auto really made the transition from rental to pick up so easy.
My Experience - 5.0/5.0 -
Repairs were completed timely and as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like they cleaned all the small broken glass pieces and washed my car after it.
Customer Service - 5.0/5.0 -
They are very friendly and helpful
My Experience - 5.0/5.0 -
Thank you for being so efficient and timely as well as communicating every step of the process with me. I appreciate you taking care of everything for me. It was o convenient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really efficient and work was great!
Customer Service - 5.0/5.0 -
Fix auto communicated every step of the way with the updates, status, and when my truck was ready. I did not have to reach out since they were on top of making notifying me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great text/call communication
My Experience - 5.0/5.0 -
The team was great - thank you Patricia for communicating with me and addressing all of my questions and concerns.