Fix Auto Pasadena
In operation 61 years, 55 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/pasadena.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got my car back on the day promised. Staff was very friendly and helpful. I will recommend this place to my friends.
Likely to Recommend - 5.0/5.0 -
Very happy with service recieved
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the fast turn around of completing the repairs on the vehicle
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and efficient staff. Excellent communication. Very easy.
Likely to Recommend - 5.0/5.0 -
However, the post follow up, phone call, 6am texts are excessive.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
When I took my car in, they told me it will take couple days to repair. However, it end up took them 1 week to fix the car!
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are the best! Super efficient, great communication and friendly staff. I'll never go anywhere else!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Worst experience ever. I wouldn't recommend this place to anyone.
Repair Quality - 2.0/5.0 -
Repair on the side panel not completed. I was told it would cost another $250 because it was a separate panel. That is not what I was told upfront. They told me that it would look brand new.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was fantastic. The employees were all friendly, knowledgeable and prompt. The text message feature was very comforting. Typically as the car owner you wonder what's really going on with your car. The texts gave me a level of satisfaction regarding the process. And the work on my car was excellent. Couldn't tell it was ever damaged. Thanks Fix Auto!! Tray Meeks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely Satisfied. Great Customer Service.
Customer Service - 5.0/5.0 -
Extremely Satisfied. Great Customer Service especially from Spenser.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks better than when I got it from the dealership
Customer Service - 5.0/5.0 -
Very friendly and eager to help and answer any questions