Fix Auto Phoenix
In operation 103 years, 54 years at this location.
Fix Auto By Coulter Cadillac is a family owned auto repair business that has been serving the community since 1923. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very attentive!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I will reserve judgment until I see if the sensor gets fixed.
Repair Quality - 4.0/5.0 -
I just discovered the sensors still are not functioning properly, and will be returning my car for additonal repairs.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional service. Was kept informed as the repair progressed. My wife's suv looks completely new again. Reilly did a great job. Coulter Cadillac is a class act. Will highly recommend you to any one I meet.
My Experience - 5.0/5.0 -
My car looks brand new. It was a beautiful repair job and I was kept informed the entire time of the progress and it was delivered a day early, I am very satisfied and would recommend Fix Auto to anyone who needs repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
YOUR REPRESENTATIVE AT COULTER COLLISION WAS NOT VERY NICE WHEN IT CAME TIME FOR ME TO PICK UP MY VEHICLE,I HAD BEEN TOLD FOR A WEEK THAT IT WOULD BE READY ON THE 3RD, I WAS PREPARING TO PICK IT UP ON THE 3RD AND WAS TOLD IT WOULDNT BE READY TILL THE 4TH. AND WAS THREATENED WITH NON REPAIR IF I DIDNT AGREE TO PICK IT UP ON THE 4TH. HE BASICLY TOLD ME IT WASNT HIS PROBLEM THE FACT THAT I HAD TO TAKE THE DAY OFF AND HAD BEEN MAKING PLANS TO GET MY TITLE BACK AND NEEDED TO GO TO A SPECIFIC DMV OFFICE FOR AN INSPECTION AND THAT IT WAS ONLY OPEN CERTIAN HOURS. HIS TONE AND VOCABULARY WAS VERY RUDE. HE CALLED ME ON THE 4TH AND TOLD ME THAT MY CAR WOULD BE DONE BY 11:30, HE THREW OUT AN ATTEMPTED APPOLOGY. I ACCEPTED JUST SO I COULD GET MY CAR BACK IN CONDITION PROMISED. WELL THAT DIDNT HAPPEN EITHER, THE COLOR OF THE DOOR DIDNT MATCH THE COLOR OF MY CAR, AND THE PINSTRIP WASNT THERE BECAUSE IT HADNT BEEN DELIVERED YET, I WAS TOLD TO COME BACK AND IT WOULD PUT ON, I LIVE IN TEMPE I DONT KNOW WHEN I WILL HAVE THE TIME TO DO THAT.
Likely to Recommend - 0.5/5.0 -
I DIDNT LIKE THE WAY I WAS TREATED WHEN I CALLED TO GET MY CAR BACK ON THE DAY IT WAS PROMISED,WAS TREATED RUDELY AND THREATENED WITH NON- REPAIR, IF I DIDNT AGREE TO THIER TIME SCHEDUAL EVEN THOUGH I WAS TOLD ANOTHER DAY THE MAN JUST KEPT SAYING IT WASNT HIS PROBLEM IT WAS THE AUTOMATED SYSTEM, ONLY HAD TO WAIT ONE DAY BUT THAT WASNT THEPOINT I WAS BEING PROMISED THE 3RD NOT THE 4TH. i HAD MADE EXTENSIVE PLANS TO GET MY CAR INSPECTED SO I COULD GET MY TITLE AND REGISTRATION BACK TO A USEABLE STATE.
Repair Quality - 1.0/5.0 -
THE DOOR REPAIRED DIDNT MATCH THE PAINT COLOR OF THE REST OF THE CAR
Customer Service - 1.5/5.0 -
WAS THREATENED WITH NON-REPAIR, EVEN THOUGH I WAS TOLD FOR A WEEK THAT IT WOULD BE READY ON THE 3RD, WHEN THE REALITY WAS THE 4TH.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very pleased with customer service ! Our car looks beautiful again. Thanks Mike????