Fix Auto Phoenix - Sky Harbor

4.9 (655reviews)
97%
4113 East University Drive,  Phoenix,  AZ  85034
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Shop AssistantSparkles

In operation 5 years.

Fix Auto Phoenix - Sky Harbor is a family-owned auto body repair facility that has been at the current location serving the metro Phoenix and surrounding areas for over 25 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fix Auto Phoenix - Sky Harbor, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Phoenix Metro area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (655)

Likely to Recommend

Repair Quality

I've never been in this situation but the team at Fix Auto not only made this such a seamless experience, but everyone was so friendly and they actually care. They handled everything and its almost like I got a new car!!

Customer Service

Returned Clean

My Experience

I like the way you communicate step by step.

Likely to Recommend

Repair Quality

What I like the most is the great work on the repairs and the communication

Customer Service

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Repair Quality

We’re friendly, timely, and very professional with the service and the detailing at the end was a nice surprise. Definitely recommending.

Customer Service

Very friendly and personal!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer service was outstanding from start to finish!

Customer Service

Returned Clean

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Definitely 😁

Repair Quality

The staff makes the experience seamless! Vanessa really makes you feel stress free by going beyond customer service. Joe keeps in touch with you through the whole process so no worries at all. I wouldn't deal with any other shop Fix Auto University is my go to favorite forever now! Thank you all for your hard work 😃

Customer Service

The very first time you talk to the staff you'll be impressed

Returned Clean

Likely to Recommend

Repair Quality

Muy buen servicio, atención genial, te hacen sentir en.confianza y con mucha seguridad

Customer Service

Atención magnifica muy amables muy lindas personas, la señora Vanessa muy linda oersona te hace sentir con mucha confianza y todo.el.persobal magnífico trabajo , muchas gracias 😘

Returned Clean

My Experience

Excellent job and excellent customer service

Likely to Recommend

Repair Quality

Completely satisfied. They kept comms open with me every step of the process.

Customer Service

Vanessa kept me smiling with her awesome personality!

Returned Clean

My Experience

Fast service, very professional staff, amazing craftsmanship you can’t even tell the car was damaged, thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

For Sure

Repair Quality

My SUV looks Great ! Very happy with the results God bless everybody there.

Customer Service

Customer Service was Awesome very kind, friendly, explains everything she was Great

My Experience

I received excellent customer service and quality repair. I consistently received progress notifications, and all my questions were promptly answered. I was so impressed that they set up my car rental and returned it, too! It was a challenging experience, but the caring and support I received through Fix Auto made it more tolerable. I couldn't recommend Fix Auto Sky Harbor more highly! Thanks!!!

Likely to Recommend

I already have recommended.

Repair Quality

Fantastic job!! Couldn't be more pleased!

Customer Service

Above and beyond customer care!

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

I was treated very respectfully, given information on the process l can expect! I was given transport back home at the time l left the car for repairs! I was promised a day and time, it was so! I’m very grateful!

Likely to Recommend

Very happy customer here!

Repair Quality

Awesome service! Great customer care and a great car wash ! I will definitely refer this business to others if need arise!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The repairs themselves were top notch, as well as the communication in keeping me informed of what was going on with my vehicle. The ONLY gripe I would have (and why it isn't a 10 across the board) is that I was given I believe a total of 7 "end" dates for my car. Would have preferred to receive a date that was your guys latest possible projection, and if anything, receive my car earlier than that date as opposed to being told, "okay this Friday, no next Friday, no the next Friday, then the next Tuesday, Friday, etc". It did get a little aggravating. But overall great customer service and incredible job on the repairs! Thanks so much!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

My Experience

I appreciated your team keeping me constantly updated on progress. You made the whole experience easy for me and my daughter! I enjoyed the friendly staff!

Likely to Recommend

Repair Quality

Fix Auto did a great job on my vehicle. The job was done in a timely manner. I was kept up to date with texts and phone calls. The team did a wonderful job!

Customer Service

Excellent communication!

Returned Clean