Fix Auto Poway
In operation 15 years.
An auto accident can be a big disruption in your daily routine. At Fix Auto Poway we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. For FREE PICKUP and DELIVERY or a MOBILE ESTIMATE, please call the office at 858-842-3075.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were friendly and helped me every step of the way answered every question I had, and kept me updated on every step and sent me pictures of each progress
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing people and great experience overall
Repair Quality - 5.0/5.0 -
Amazing customer service and very efficient
Customer Service - 5.0/5.0 -
Jeff is an amazing technician and he updated me frequently with regards to the fixes being done on the car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are professional and do great work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeff was phenomenal and kept me apprised all the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the outcome. You guys did very amazing job, very surprising that it took a week to get fixed. I’m glad that everything turned out very well and especially you guys keep me posted on what’s happening. I couldn’t be more grateful. Thank you all.
Customer Service - 5.0/5.0 -
Customer service has been very awesome. I was mostly updated along the way and they were really constantly tell me what’s going on and hearing that everything is coming along. A gentleman name Jeremy was very nice very engaging. I was very welcome when I came in. The lady at the desk very helpful. I told her my first time being here and she guided me through it, same with the gentleman. Very awesome people.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not recommended.
Repair Quality - 1.5/5.0 -
The shop looks nice and clean. But, I have issue with the shop having to start the job without my approval and not letting me know about how they're going to fix the Model Y prior to them working on it. So, trust at that point just dropped from 10 to 1. I had to pay extra. They assumed otherwise. Also, I had to inspect the vehicle thoroughly to make sure they've not replaced anything that they shouldn't have. Appears to be ok. However, I've had the vehicle back now after a few days. Then I realized that there were oversprays of whatever paint or something over the car. I can see it on the windshield and all over the glass. It just means, they've not covered the vehicle well enough to not have those oversprays. I can feel it when I run my fingers or hand throughout the entire vehicle. So, basically sloppy job. I went with this shop initially due to it being close to 5 star rating and was recommended with StateFarm as a certified shop. I would not recommend this place at all. Don't waste your money on this shop!!!
Customer Service - 1.5/5.0 -
did not follow protocol
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional and clean
Repair Quality - 5.0/5.0 -
My entire encounter with FIX Auto was extremely pleasant.
Customer Service - 5.0/5.0 -
Jeffrey Borja was awesome. He is very knowledgeable, informative, a good communicator with great customer service and even took the time to show me the shop where all their work is performed. Just a great guy
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One minor flaw. Tech forgot to put Rivian back in service.
Customer Service - 4.5/5.0 -
Same reason.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive, and communicative
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, so good. Also, did a very nice job cleaning it and it was quite dirty.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matthew was very informative and answered all my questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
the repair work was of the highest standard. very pleased with the results.
Customer Service - 4.5/5.0 -
in general very good. front desk was always helpful and responsive. our point of contact was also reliable and helpful. the lack of pressure applied to tesla parts office for the parts needed is the reason i score you a 9.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Small scratch on hood and windshield replace took too long.