Fix Auto Poway

4.9 (7,750reviews)
97%
13175 Gregg St.,  Poway,  CA  92064
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Shop AssistantSparkles

In operation 15 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Poway we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. For FREE PICKUP and DELIVERY or a MOBILE ESTIMATE, please call the office at 858-842-3075.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla
VinFast

Reviews (7,750)

Likely to Recommend

Repair Quality

Great job and I appreciated the frequent updates. Very customer service oriented. Thanks!

Customer Service

Great staff

Returned Clean

My Experience

The quotes were reasonable. Jeff was very responsive and delivery was done on time. Hassle free work

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Repair Quality

Customer Service

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I've already recommended them

Repair Quality

FIX AUTO did an excellent job replacing my 13yr old car's front fender with after market parts (new ones aren't available) and matching the paint. It was difficult because my paint is 13yrs old and faded. They kept me updated on progress and went the extra mile to wash the car and put air in my tires. I'm very happy with the results.

Customer Service

Buddy called me several times during the course of the repairs to keep me updated on progress.

Returned Clean

Likely to Recommend

I would trust anyone to take their car to FIX AUTO

Repair Quality

Mike Russo went above and beyond. He was thorough in his assessment. He was thoughtful in his approach & made me feel as if my car was the most important one there.

Customer Service

The receptionist was very helpful & super friendly.

Returned Clean

Likely to Recommend

Repair Quality

Fix auto did an excellent repair on our Lexus! Buddy, the customer service person who handled our vehicle repair was very helpful and on top of things along the way. He was polite and knowledgeable and kept us informed about where things were. And Vickie, the front desk person was also very friendly, polite and helpful ! We highly recommend this company!

Customer Service

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Repair Quality

good service thank you Mike

Customer Service

Returned Clean

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Repair Quality

Exceeded our expectations! Car was ready before we expected, under budget, and clean! Communication was great. and it looks brand new! Will be recommending you all for sure!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The repair to my car was fixed quickly. Communication was great with Jeff. And they even returned the rental car for me. That was amazing. Thank you Vicki and Jeff for all your help.

Customer Service

It was great. My car was return clean and fixed

My Experience

Likely to Recommend

Repair Quality

Customer Service

Take times up

Likely to Recommend

I highly recommend this place.

Repair Quality

Fix Auto did a great job on repairing my tesla. They had worked on my previous cars also. I am very happy with their staff and quality of work. Thank you Fix Auto.

Customer Service

They are absolutely the best. They were very professional and supportive. Thanks everyone, especially Vicke and Buddy.

Returned Clean

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Repair Quality

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I will recommend this place 💯

Repair Quality

Amazing customer service, technician called regularly to give updates in my car 🚗

Customer Service

Amazing customer service

Returned Clean

Likely to Recommend

Exceptional customer service and communication

Repair Quality

It is the people who represent a company that can make the experience great or not. You have amazing employees that made my experience exceptional. I want to call out Bryant Wells specifically because he kept me up to date with everything going on with my car without me ever having to ask for an update. His level of communication and customer service skills are top notch. These are soft skills that are not easily trained. You are lucky to have him on your team and I hope he is recognized at the highest levels of your company. I am a very happy customer, not because of your company policy or requirements for employees. I am impressed by the authentic and genuine care I received from Bryant.

Customer Service

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Only thing forgot to touch up front. But ok service still great

Customer Service

Returned Clean

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Customer Service

Returned Clean