Fix Auto Rocklin

4.8 (1,664reviews)
97%
3740 Cincinnati Ave,  Rocklin,  CA  95765
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Shop AssistantSparkles

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (1,664)

Customers say
Overall Customer Satisfaction
Customers consistently praised Fix Auto Rocklin for outstanding service quality, expert repairs, and excellent communication. Many highlighted that vehicles were returned looking brand new, with paint matches described as flawless and repairs executed to perfection. Frequent, proactive updates via text and calls were widely appreciated, keeping customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming, professional, and friendly atmosphere of the shop left a strong impression, with many customers noting they felt at ease during what could otherwise be a stressful experience. Cleanliness of returned vehicles exceeded expectations for many, with interiors and exteriors detailed beyond what was anticipated. A few customers mentioned areas for improvement, including more consistent proactive communication and occasional delays, but these were noted as isolated experiences. Overall, the shop earned strong loyalty, with many customers returning for repeat repairs and enthusiastically recommending the shop to friends and family.
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"The best service a a body shop that I have ever had. Beautiful job on my car! The people who own, run ..." Read more
"Outstanding experience from beginning to end! I can't sing the Praises of Fix Auto Rocklin loudly ..." Read more
"... They handled a body & trim repair on my car and the quality was on point. Everything lined up clean, paint matched perfectly, and the car came back looking like nothing ever ..." Read more
"Outstanding customer service and high quality work."
"... repairing my vehicle. I could not be happier with their high quality work and fabulous customer service. The vehicle was returned to me clean and polished ..." Read more
"I called at 9:30am, brought my car there at 11:15 and picked it up at 4:00. WHO DOES THAT!! FIX AUTO!!!"
"Excellent service, great communication. Car was repaired ahead of schedule."
"Excellent repair done early! I should have got it done a long time ago. This 2016 ..." Read more
"5-7 work days ended up being 10 days"
"... Auto made the experience seamless and very fair. Customer service oriented business for sure. Great communication. Thank you!!" Read more
"... experience seamless during a difficult time. I appreciated your thorough work & communication throughout my time with you guys." Read more
"Communication was top notch!! The entire staff we came in contact with was professional and made us feel comfortable ..." Read more

My Experience

Excellent job. Very professional. Very good communication. Thanks a lot.

Likely to Recommend

Repair Quality

Excellent job, service and communication. Very professional, execution and delivery on time. This business is highly recommended.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great people, fast service!

Customer Service

Very professional, thorough, and informative! Very friendly.

Likely to Recommend

Already did

Repair Quality

Fast, efficient, friendly staff

Customer Service

Returned Clean

My Experience

Highly recommended their professional service. They even arranged car rental for me and even dropped me off at the car rental place.

My Experience

Thanks for getting it done and back on the road!

Likely to Recommend

We will gladly make a referral and even return if we have a need--but hopefully not too soon!!!

Repair Quality

Friendly service, reasonable price, the body repair is perfect--looks like new!

Customer Service

Staff was very helpful and flexible with our requests.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kyleen was great. Truck looks good, thank you

Likely to Recommend

Repair Quality

Kyleen, was excellent to work with.

Customer Service

Kyleen and Ozzy were both very helpful. Great job.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My repair made my car look good as new!

Customer Service

Ozzy and the team at Fix Auto were absolutely excellent! Highly recommend this place for their amazing customer service!

Likely to Recommend

Repair Quality

They did an excellent job. . Kept me updated on the progress of my car. Staff are friendly and professional . My car looks great. Thank you

Customer Service

Great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service

My Experience

My Experience

Excellent repair done early! I should have got it done a long time ago. This 2016 Dodge Charger looks new!

Likely to Recommend

I’ve already spread the word.

Repair Quality

Very very good job done early!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys are all awesome and respectful and on top of things. Love the sevice

Customer Service

My Experience

Impeccable job done! High quality work done on the car making it look like the dent never happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was my third time for repairs by FIX! Great customer service and totally satisfied with repairs. Employees are the BEST. I was kept current on repairs and time. Highly recommend!

Likely to Recommend

Highly recommend

Repair Quality

Great body work and great customer service. Very friendly and respectful. My third time at FIX in Rocklin. Highly recommend!

Customer Service

Great staff

Returned Clean