Fix Auto Rocklin

4.8 (1,701reviews)
97%
3740 Cincinnati Ave,  Rocklin,  CA  95765
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Shop AssistantSparkles

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (1,701)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Rocklin for outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the team, with numerous reviewers noting their vehicles were returned cleaner than expected, often fully detailed inside and out. Repair quality receives high marks, with customers frequently describing results as flawless, like new, and exceeding expectations. Regular text and call updates throughout the repair process are widely appreciated, making stressful situations feel seamless. Several customers mention vehicles being completed ahead of schedule. A small number of customers noted areas for improvement, including more consistent proactive communication, occasional delays, and minor finishing details, as mentioned directly in their feedback.
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"The best service a a body shop that I have ever had. Beautiful job on my car! The people who own, run ..." Read more
"Exellent customer service, from the front counter to the shop. Everyone takes care of you in a genuine way. Excellent ..." Read more
"Outstanding experience from beginning to end! I can't sing the Praises of Fix Auto Rocklin loudly ..." Read more
"... car. I mean they really CLEANED it inside and out. The people who work there really go way out of their way to help you. Being a senior, they were so patient ..." Read more
"... new 2025, and the team here helped make it happen. Clear communication, no runaround, and pricing felt fair for the quality. Would absolutely come back if I ..." Read more
"I called at 9:30am, brought my car there at 11:15 and picked it up at 4:00. WHO DOES THAT!! FIX AUTO!!!"
"Excellent service, great communication. Car was repaired ahead of schedule."
"5-7 work days ended up being 10 days"

My Experience

My car looks brand new. It’s like nothing happened. Also, it was cleaner than when I left it for repairs. And Kyleen is great!

Likely to Recommend

Repair Quality

Excellent. Looks brand new!

Customer Service

Kyleen is amazing!

Returned Clean

Likely to Recommend

Repair Quality

The headlight lenses are completely mismatched. It appears that one was replaced and the other was not, resulting in a very mismatched appearance.

Customer Service

Everyone with whom I interacted was very kind and helpful. However, there was no communication as to the status of the repair from the time I dropped off my vehicle until the time I picked it up. It would have been nice to get a short text message informing me that Fix Auto would need to keep the car during Sept. 2-11.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Kyleen was exceptional!!! 💯!!!!

Returned Clean

My Experience

Thanks again, Customer service was great and very communicative and best of all they did a beautiful job on my truck! I highly recommend with 5 stars

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was very competent, helpful, and provided exceptional service. The repair job was completed beautifully. I could not have asked for better service.

My Experience

Likely to Recommend

Repair Quality

The fit and finish were almost perfect, but could have been better. I was told the internal frame would be replaced but instead it was just bent back in place.

Customer Service

Courteous.

Returned Clean

My Experience

Very happy with the service, speed, quality of repair, and price.

My Experience

Kyleen was very friendly, helpful and informative through the entire process and I appreciated all of the updates sent via text to keep me informed of the status of my repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing staff!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great experience from start to finish! They did an excellent job fixing my car, kept me updated with calls throughout the process, and had it ready when they said they would. I really appreciated the communication and professionalism. I would definitely recommend them!

Customer Service

Great experience, kept me updated with calls throughout the process, I really appreciated the communication and professionalism.

Likely to Recommend

Already have.

Repair Quality

My 2nd time using FixAuto Rocklin and a beautiful job once again!

Customer Service

Excellent customer service from Ozzy and Kyleen. Extremely friendly and thorough with the estimate and follow-up communication.

Returned Clean

My Experience

I have used Fix Auto Rocklin twice now. Very satisfied both times

Likely to Recommend

Repair Quality

Very satisfied with the customer service and quality of work

Customer Service

Likely to Recommend

Repair Quality

Great communication - quick repair

Customer Service

Received regular updates and clear/concise and well documented cost for repairs

Likely to Recommend

Repair Quality

Good customer service and attention for our car. My insurance State Farm is continuing to be an issue and not wanting to fix my car

Customer Service

Same as prior

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean