Fix Auto Rocklin

4.8 (1,693reviews)
97%
3740 Cincinnati Ave,  Rocklin,  CA  95765
Bot
Shop AssistantSparkles

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (1,693)

My Experience

If you ever need any Body work done on your Tesla, consider Fix Auto in Rocklin CA. They are an authorized Tesla shop. They over delivered and my car was done ahead of schedule. They kept me informed along the way and I really appreciate their professionalism. My service Rep, Kyleen was beyond awesome!

Likely to Recommend

Repair Quality

My service rep., Kyleen was the absolute best in professionalism and customer service. My car was repaired ahead of schedule.

Customer Service

See above comments.

Returned Clean

My Experience

Fix Auto in Rocklin did an excellent job again on repairing my 2011 IS 250 Lexus .. hopefully I will not need your services again :).

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Repair Quality

Fix Auto did an excellent job on my auto repair . Thank you Fix!

Customer Service

Excellent customer service & I was kept informed the entire time!

Returned Clean

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Repair Quality

Every thing seemed easy.

Customer Service

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Repair Quality

Friendly, informative and efficient

Customer Service

Very friendly and knowledgeable

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and excellent customer service. Very impressed and would do business again in the future.

My Experience

Thank you for your professionalism and dedication to your work. It’s my third time working with fix auto at different locations and I’m always impressed and happy with the results.

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Repair Quality

Customer Service

Returned Clean

My Experience

Absolute fantastic customer service. My car looks fantastic!!!!

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Repair Quality

Customer Service

Returned Clean

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Without hesitation

Repair Quality

The facility is one of the cleanest I have been in, the staff were all friendly and efficient, and repairs were completed on time. You can't even tell there was any damage. They deserve a 10+.

Customer Service

see my first comment.

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Repair Quality

Customer Service

My Experience

Everything was perfect. My car looks like new! Thank you so much.

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Great job

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The work was completed very promptly. It looks great. Your staff treated us wonderfully. Keep up the good work!

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We feel very good about both the quality of work and the customer service

Repair Quality

I was very pleased. Have posted reviews on both Yelp and Google.. thank you.

Customer Service

Excellent

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Repair Quality

Highly recommend. They did an excellent job fixing my Tesla. They respond quickly and have the best and most honest customer service.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

They were wonderful to work with. There was a portion that didn't stick quite right so I took it back and they fixed it. I appreciated their service and making sure it was done right.

Customer Service

Returned Clean

My Experience

The customer service was great. They did keep my car for a long time though. (2.5 weeks)

Likely to Recommend

Repairs took a lot longer than the three days I was initially quoted. It took 2.5 weeks.

Repair Quality

Customer Service

Great customer service!

Likely to Recommend

Repair Quality

Overall, I’m happy with the repair job done on my Tesla Model 3. The front-end collision required work on the bumper, hood, fender, sensors, and headlight, and everything looks great—the exterior condition is excellent. There are just a couple of things I wanted to point out for future improvement: Loose Part Left Inside: There’s a random plastic liner piece sitting in my back seat that isn’t installed, and I’m not sure where it goes. It would be helpful if leftover or uninstalled parts were explained or removed before delivery. Electric Vehicle Battery Management: Since the car was at the shop for a while, the battery drained significantly. I dropped it off with close to 100% charge, and it was returned at around 30%, which barely got me home. For electric vehicles, it would be great if the shop had a Level 2 charger installed to top off the battery before returning the vehicle to the customer. These are just suggestions for improving the EV experience. Other than that, I appreciate the quality of the bodywork and am pleased with how everything looks. Thanks again!

Customer Service