Fix Auto Santa Ana

4.7 (1,643reviews)
94%
611 E First Street,  Santa Ana,  CA  92701
Bot
Shop AssistantSparkles

In operation 61 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Santa Ana we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (1,643)

My Experience

Kristin was AMAZING! such a great attitude made me feel like i was talking to a friend i've known for years! Great service and gilbert was super helpful as well , thanks team! You guys went beyond my expectations

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Extremely happy 😃

Repair Quality

The repair was great, and the team as well excellent service kristin and gilbert were amazing! Super happy i got my car back 2 weeks early!

Customer Service

The personnel was amazing kristin and gilbert were great providers , they made me super happy with the care they gave me!

Returned Clean

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Repair Quality

The quality and workmanship of the repairs were excellent. Kristin and Arlette were professional and a pleasure to work with.

Customer Service

Both Kristin and Arlette were great. They kept me informed of the progress of the repairs and handled everything with the insurance company. They were a pleasure to work with.

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Repair Quality

Rápido y muy bueno

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good service and polite

Repair Quality

polite and good attitude good service and most of all attention .

Customer Service

good people

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My Experience

I am completely satisfied the way their team kept their commitment and got done within the time frame they promised. I give them credit and hope they continue to provide great service to future customers.

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As a mat

Repair Quality

They are very professional and got my vehicle ready in 3 days as promised.

Customer Service

Christin and her manager tried their best to get it ready on time. I am satisfied with the work.

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Looks great

Customer Service

Kept me updated

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My car is fixed, however, the sound of steering wheel is still there. I will drop the car off soon. Thank You

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My Experience

Everyone was super friendly and the job got done sooner than expected which was a plus for me because I missed my car. The wash was also very on point and it looked like if it was new. Very satisfied with the results.

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My Experience

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great work and excellent customer service

Customer Service

very helpful and friendly

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For cars that require fastidious care and detail, absolutely. 10/10

Repair Quality

Kristin helped out extra. Was willing to stay late to ensure I got my vehicle back same day after a tiny repair was needed to be rectified. Helpful staff throughout the store. Time is not wasted here.

Customer Service

Returned Clean

My Experience

I am very glad with the FIX AUTO SANTA ANA performance and job well done in timely manner that was promised. I have great experience with their customer service team specially the manager . She is very knowledgeable and helpful and finally I was lucky to deal wit FIX AUTO the four days work, I got my car with excellent service the next day which wonderful.

Likely to Recommend

Definitely I recommend my friends and family and everyone.

Repair Quality

I have a great experience with FIX AUTO SANTA ANA . The job well done and my car is looks like new again and my wife was so happy and excited. I am very happy because the manager promised to be ready within 2 days while other body shops 4 to 7 days with the higher prices with no pick up or drop off. The good things about FIX AUTO on time performances and reasonable prices . I was so fortunate to met the knowledgeable Manager and she is very friendly and helpful. She explained how to make it new again Permanently. We are 100% satisfied with the performances and the job well done with written warranty for peace of mind. We recommend this facility as a perfect Auto body shop with great customer service and excellent quality of work for the customers. We pray for their good Deed . With respect and regards.

Customer Service

Friendly and Great customer service . Knowledgeable and helpful

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Repair Quality

The customer service was great, and Kristin made the whole process easy for me!

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My Experience

Everything came out well, both women at the front desk, including the manager, was very professional and courteous. The job was done excellent. I will definitely be coming back with my other vehicles for future work. Thanks again. I'm very happy with your service. I will also be recommending others to your company.

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