Fix Auto Santa Ana

4.7 (1,642reviews)
94%
611 E First Street,  Santa Ana,  CA  92701
Bot
Shop AssistantSparkles

In operation 61 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Santa Ana we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,642)

Likely to Recommend

Repair Quality

On Friday 6/13 at 4:30pm, sale manager quote me around $2300- after discount On Monday 6/16 at 8am, sale manager quoted me $2500 -after discount. She said because the price of parts from Nissan Dealer was increased. For me, I feel like bait and switch. If I were a manager, I would take whatever extra amount as company loss, instead of charging customer. She was nice and friendly, but the solution is not that great for customer service.

Customer Service

On Friday 6/13 at 4:30pm, sale manager quote me around $2300- after discount On Monday 6/16 at 8am, sale manager quoted me $2500 -after discount. She said because the price of parts from Nissan Dealer was increased. For me, I feel like bait and switch. If I were a manager, I would take whatever extra amount as company loss, instead of charging customer. She was nice and friendly, but the solution is not that great for customer service.

Returned Clean

My Experience

Excellent!!

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Repair Quality

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Repair Quality

Very good repair job and efficient.

Customer Service

Clear explanations, accurate estimates on delivery time and very friendly CS

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Thumb up 10

Repair Quality

Good

Customer Service

Good service

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Great customer service. The whole process was fast, easy, and perfect ! Thank you fix auto

Customer Service

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Repair Quality

Good job

Customer Service

Good

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My Experience

Muy buen servicio un 10 de 10 recomendado y muchas gracias

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Claro que los recomendaría

Repair Quality

Me hicieron un buen trabajo

Customer Service

Muy buen trabajo

My Experience

Gracias por las reparaciones

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Repair Quality

Customer Service

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My Experience

my wheel hit my caliper when u guys either removed the wheel or put it back on . No biggie just has a chip in the red paint . Also you guys rapped my hood Matt black , my original hood was satin black . Everything else was good

My Experience

Man they had my car looking like I drove it straight off the dealership. No scratches whatsoever. They didn't have to do anything to the bumper which had some scratches, but they made it look like new. I had previous work done with fix auto and you guys do not disappoint. The receptionist was a pleasure to deal with, always kept me informed throughout the process. Excellent service A+++

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My Experience

Kristin was AMAZING! such a great attitude made me feel like i was talking to a friend i've known for years! Great service and gilbert was super helpful as well , thanks team! You guys went beyond my expectations

Likely to Recommend

Extremely happy 😃

Repair Quality

The repair was great, and the team as well excellent service kristin and gilbert were amazing! Super happy i got my car back 2 weeks early!

Customer Service

The personnel was amazing kristin and gilbert were great providers , they made me super happy with the care they gave me!

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