Fix Auto Vallejo

4.9 (851reviews)
99%
187 Couch St,  Vallejo,  CA  94590
Bot
Shop AssistantSparkles

In operation 26 years, 18 years at this location.

Fix Auto Vallejo, formally known as Rose's Collision Repair, has been in business for over 20 years. We pride ourselves on our workmanship and ability to bring high quality repairs to our customers. We go the extra mile to make sure every customer is taken care of and answer all of their questions or concerns to make the repair process as easy as possible. We continuously communicate with customers regarding vehicle status and keep them updated regarding each step of the repair process via email or by phone.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (851)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle was ready earlier than the estimated date!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

How could I not! They should do much love and compassion.

Repair Quality

Completely satisfied

Customer Service

This place and the employees are simply amazing they went far and beyond , Joe noticed I had a tail light out ! He replaced it for me , thank you for choosing this location.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would like to say that my experience with fix auto Vallejo was excellent from the time I arrived and explain my situation and working through my insurance company to come to a resolution of how to get my vehicle fixed to the appointment as well as the Linda time it took for them to repair was done with the utmost care. They were very pleasant The shop was very clean and the repairs were done and the length of time that they said it would be done in fact I think they even completed before their time they had told me but they kept me with an update on what was going on and I even got a car wash at the end of it I would highly recommend if you need your car repaired to check fixed auto Vallejo out I give it a 10 in rating

Likely to Recommend

I would gladly return because they were in a great location and I really appreciate the work that they did as well as the pleasantness of their employees

Repair Quality

I found that fix auto and collision repair shop to be an amazing place to visit or to have your work done at they're very pleasant polite and the work was done in a what I consider rapid time. It was clean had parking space and it only took 3 to 4 days to have my work completed although it was a a small job but still it was done in a very satisfying timeline.

Customer Service

And the personnel that they have their are very very polite and they make you feel welcomed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This team is efficient, friendly, honest and altogether a pleasure to work with. I will recommend your shop to anyone I know that may need your service. Thank you sincerely Loretta Ose

My Experience

Having to bring your vehicle to a body shop is traditionally not on your favorite to do list. Usually means your vehicle is not looking its best. From the moment you walk in the door, you are treated with care. They take the time to walk you through the estimate and process. Keep you updated during the entire process and should schedule change, you are notified right away. When you pick up the vehicle, they do a walk around and explain what was done and ensure you are pleased with the work. As someone who worked in this industry, the quality of work, matching and blending of the paint is excellent. I hope I never need a body shop again, but if I should will definitely contact Fix.

Likely to Recommend

Great experience and quality work

Repair Quality

From the moment you walk thru the doors, you will notice the care and customer centered support Fix offers. They listen to your story, ask questions about the situation that brought you in and walk you through the whole process. The team of estimaters do a solid preliminary inspection of the damages, while explaining the process and specifics they believe will be performed. Obviously there could be more to the situation once they get the vehicle into the shop and start the work and if that is the case, they reach out and give you full disclosure. The team at Fix ensure you are kept well informed regarding the work, any changes, discoveries or even delays. They provide you with an eta for when they feel the work will be completed and you can pick up your vehicle and they keep you updated while performing the work. Once the work is performed, they walk the vehicle with you to ensure the work was done properly and meets your expectations answering any questions you might have. The quality of the work is top notch and you can see the level of expertise of the shop in the details. I hope to never have the need for Fix again, but should one of my vehicles require bodyrepair work, I will not hesitate to engage them.

Customer Service

Great customer service from the inital Contact

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great job!

Repair Quality

The work was excellent. I was updated with the progress of the repair, and the vehicle was delivered in the date it was promised.My car looks like brand new 👍

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I will share my experience with my circle of friends and family. This truly was a five star experience!

Likely to Recommend

Repair Quality

They completed my car repair quickly and greatly done.

Customer Service

Wonderful. I was greeted with a smile and good conversation

Returned Clean

My Experience

Tim & his team are AMAZING!!! Thank you so much for going above and beyond in so many ways!!! Highly recommend their services to everyone <3

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best service in a long time from a business.

Customer Service

Wonderful staff all around .

Returned Clean

Likely to Recommend

Repair Quality

Customer Service