Fix Auto Ventura

4.8 (486reviews)
98%
1742 Morse Ave.,  Ventura,  CA  93003
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Shop AssistantSparkles

In operation 7 years.

Fixed Auto Ventura is a family owned business. At Fix Auto USA, we’re here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto USA, you can trust us to provide the highest service, quality, and care. We’re confident you’ll be pleased with our work, and we look forward to serving you soon.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
Jeep
Kia
Nissan
Ram
Volkswagen
Call
Email

Reviews (486)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting that their vehicles looked brand new after service, including flawless paint matching and meticulous attention to detail. Communication was a standout strength, as customers highlighted frequent updates via calls and texts throughout the repair process, making stressful situations much easier. Timeliness was widely appreciated, with numerous customers receiving their vehicles ahead of schedule. The professionalism and friendliness of the staff were repeatedly commended, and many customers enthusiastically recommended the shop to friends and family. A few customers noted areas for improvement, including more proactive status updates when delays occurred, concerns about paint color matching, and the length of certain repairs.
AI-Generated from reviews written in the last 12 months
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"... Ventura, CA did an outstanding job on my vehicle with collision repair and expert paint matching, the color match was flawless and my car looks brand new. They also handled the ..." Read more
"... walk inside, but the staff is friendly and helpful. My car was ready earlier than originally estimated and it was sparkling clean and even vacuumed. In highly recommend Fix Auto! ..." Read more
"Fix Auto Ventura did a wonderful job on my car. Took the car in on Monday, and got it back Wednesday ..." Read more
"Beyond excellent service, professionalism, timely And overall did superior work on my vehicle"
"My Lexus LX570 bumper, tailgate, and the left side of my vehicle's pearl white paint match perfectly."
"Everyone was nice, efficient and helpful. My car was fixed way sooner than I had anticipated. They kept me updated on the status of my car every ..." Read more
"Repair was done promptly, even earlier than expected. Excellent quality work."
"Fix Auto does quality work and with great speed. Borrowing my husband's car worked, but it was a strain ..." Read more
"Ready when promised even though they experienced difficulty getting some parts"
"... you intentions are good but it is annoying. Also it took quite long for the repair." Read more
"Great communication. Kept updated throughout the process."
"Fix Auto Ventura did a great job with my car, they were quick, communicative, and efficient. They also worked seamlessly with my auto insurance ..." Read more
"Communicated with us when issues arose and were knowledgeable and helpful throughout process"
"I had to initiate calls to the shop to see the status on it."
"They could communicate more about the problem with the procurement of parts"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fix Auto Ventura, from the first conversation I had over the phone, meet my expectations. When Raul explained the process to its entirety A to Z had me sold. Others didn’t even take the time to.

Likely to Recommend

I will recommend to anyone in need of collision repairs.

Repair Quality

Looks like a new car, like nothing ever happened.

Customer Service

I was always kept in contact with updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great shock, they kept me in the loop with my car, awesome stuff really knowledgeable and put me at ease after an accident. Please feel free to send me a link if you want me to put up a good Yelp or Google review for you. My email address is [email protected]

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My Lexus LX570 bumper, tailgate, and the left side of my vehicle's pearl white paint match perfectly.

Customer Service

The shop kept me updated at every stage of my vehicle's repair, from the teardown to the inspection by AAA’s adjuster.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were amazing at keeping me informed about the status of my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and my car looks like new!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the fast and efficient service. It was nice to be kept updated on my cars status and to get it back sooner than promised.

Likely to Recommend

Repair Quality

Everyone was nice, efficient and helpful. My car was fixed way sooner than I had anticipated. They kept me updated on the status of my car every step of the way. I would definitely recommend them. Thanks again!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly Service, effective repair, car looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I dropped off my truck and they said they were gonna get it done in about a week and a half and they got it done. Very satisfying will be referring to you guys. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication, fast and easy.

Customer Service

Great communication, fast and easy.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

very quick and painless! thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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