Frank's Collision - Baytown
In operation 23 years.
Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks like NEW !!!! Thank you FRANKS !!!!
My Experience - 5.0/5.0 -
Jordan made my experience very easy. He let me know updates on my vehicle. I will bring my car back to Frank’s collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would just like to say they did a remarkable job on my car. I am extremely happy with the job that they performed. I would like to say excellent job and keep up the great work.
My Experience - 5.0/5.0 -
Great customer service. Jordan continued updating me through the process and I actually got my vehicle back four days early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jordan was excellent in communicating all repairs and expected date of completion. Far exceeded my expectations! Will definitely refer individuals to Franks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Deanna kept us updated throughout the entire repair process! She was very knowledgeable and efficient!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Frank’s provided me with an easy drop off process, consistent updates on progress, and a reasonable completion date. The service was exemplary and car car was finished ahead of the estimated date. We are repeat customers and will use them again should the need arise. Staff are friendly , knowledgeable, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service I received was phenomenal. All of the staff were very kind, going above and beyond for my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The level of service and communication I received was incredible. The staff was very friendly and willing to go above and beyond with helping me.
Customer Service - 5.0/5.0 -
The customer service was excellent. I was treated with a high level of care and concern for my service needs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Satisfied with the work
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was kind, friendly, and professional.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
When I picked the truck up it was dirty had dust all on the headliner. I had a towel on the driver seat and the floorboard they thro out of the way and stained my seat. And my brand new floor mats were filthy. The repairs were fine but the shape of the interior was extremely disappointing. It is a brand new 2026 truck that I take care of. And for the employees you have to not care about the cleanliness of the inside is angering.
Customer Service - 1.0/5.0 -
Customer service was nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jordan did a great job communicating with me throughout the repairs. Great job. I will highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
5-Star Review I recently had my Audi repaired at Frank’s Auto Repair in Baytown, and I couldn’t be happier with the service. Jordan did a great job keeping me updated throughout the repair process and made sure I knew what was going on every step of the way. The communication was excellent, the work was handled professionally, and my car was taken care of the right way. It’s not always easy finding a shop you feel comfortable trusting, especially with an Audi, but Frank’s Auto Repair earned my confidence. I really appreciate Jordan and the team for the great service. I would definitely recommend Frank’s Auto Repair in Baytown to anyone needing honest, professional auto repair work.
My Experience - 5.0/5.0 -
The lady that inspected the damages on my truck she was fantastic really helpful!! I give her al 10 plus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Queto todo muy bien la pintura quedo bien