Frank's Collision - Crosby
In operation 23 years.
Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
I am always satisfied with the work that Frank’s collision. Does they always do a good job on my vehicles and the reason why I say vehicles they are the only one I trust to do the job and they get it done right
Likely to Recommend - 5.0/5.0 -
Of course I will recommend my family friends Frank’s
Repair Quality - 5.0/5.0 -
Ryan did a great job on my vehicle. He made sure everything that needed to be done. It was done. He kept me informed on everything and also when it was time for me to pick it up. I will recommend my friends and family to go to Frank’s when they have a collision they are 10 out of 10 with me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great start to finish as well as very fast and the quality of work was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with how smoothly the whole process went - from bringing my car in to get a quote, to scheduling the day/time for drop off, the repair and last but not least, picking my vehicle back up. Ryan was extremely nice, assured me he would take care of everything and get my car right and that’s exactly what he did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Jab no Complein
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast turnaround and great job matching paint color, always there to answer any questions, overall very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I had some paint discoloration and/or missed areas
Customer Service - 3.0/5.0 -
It started well. However I’ve sent an email regarding the issues and no response
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick service, very respectful and helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great… AMAZING WORK! Quick turn around and very nice staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
There was too many times I had better communication with whatever the situation was or whatever follow up was told I would have wasn’t accurate as I was told. I found myself ending up just following up because it wasn’t happening on the other end.
Repair Quality - 1.0/5.0 -
The back of my key fog to the vehicle was missing and it’s been over a month and the problem hasn’t still been resolved. Had to bring the vehicle back to get the doors adjusted and the rubber sealing at the bottom of both passenger doors needed to be stuck back up into the doors. It’s should not take over a month to order the key fog back cover. Very disappointed with the situation and this is a very unfortunate lesson learn from this experience. If I was to ever have to deal with this problem again I would very much rather go a different route with another company to handle my needs.