Frank's Collision - Crosby
In operation 23 years.
Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got me in quickly and my car was ready 5 days early. The communication was awesome and the repairs are flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Got the car very quickly and the car looks wonderful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Zero! Incompetent people!
Repair Quality - 0.5/5.0 -
Brand new 2026 Chevrolet Equinox, one left side back panel damaged with glass broken out, in shop near three weeks , car in horrible condition, going to another shop for everything to be redone…paint with bubbles, paint chipped above handle, scratch on my driver door, just took a roller and rolled on paint, not to mention my car from top to bottom and front to back it totally full of dust, because Tom/Manager said they left the doors open. A brand new car, one payment made on it. I have pictures of everything…3 weeks over 3600.00 and not to mention the 1022.00 on a rental car. Now another Frank’s Collision will work and completely do the job over, plus hopefully clean up the interior, replace air ducts. I don’t know what action should be taken against this shop, but if Open Road cares, they should get involved to see why this happened to my car! I call it incompetent bunch of people, Ryan being one of them. Please someone investigate this shop!!
Customer Service - 0.5/5.0 -
Customer service here is a zero! I explained a lot in the first question. Totally sick over my brand new car and the shape it’s in. The other Frank’s has a lot of work to get my car back where it should. Forgot to mention my protection cover the dealership left on was removed from one of the computer screen, it has a big place on it, may or may not come off, the back up camera now isn’t right, going to have a man calibrate or whatever they told me at the other Frank’s shop.
My Experience - 5.0/5.0 -
Your shop is clean and neat, major bonus, the repair has been done and it is perfect thank you for being in business
Likely to Recommend - 5.0/5.0 -
Every time from now on.
Repair Quality - 5.0/5.0 -
Super great experience. Mr. Mike, Ryan, and the receptionist were amazing! They answered all my questions and did it with a smile and great attitude. The convenience of dropping off my car to your location was so helpful.
Customer Service - 5.0/5.0 -
Great !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike stayed in touch with me and kept me updated with receiving parts and progress. My car was clean and spotless inside when returned. All in all , a very satisfying experience with Frank’s .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike kept me informed all through the process on delivery of parts or delays of same and delivered my car within the time they estimated at the start.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan was friendly, professional, and communicative throughout the entire repair process. He kept me informed every step of the way, explained what was being done, and made sure any questions I had were answered promptly. His clear communication and positive attitude made the experience smooth and stress-free. I would definitely recommend Ryan to anyone needing repair services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service all the way around!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Awesome service!
Repair Quality - 5.0/5.0 -
Awesome work, and great customer service !
Customer Service - 5.0/5.0 -
Awesome service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My vehicle front bumper was not replaced with a new part painted, I ca see the scratches
Customer Service - 1.5/5.0 -
My vehicle front bumper was not replaced with a new part painted, I ca see the scratches
My Experience - 5.0/5.0 -
Was estimated 2 weeks and was done in 5 days very quick turnaround and the job was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone were so helpful and very kind. Will recommend you to everyone that needs any repairs,
My Experience - 0.0/5.0 -
Went to get my pickup, it was dirty and I could not see the finish, note I was on vaca for 2 weeks and they stored it when the repairs were completed In the office I specifically asked Mike 3 different ways about the protective film covering on the pickup and wether it was damaged, he stated he did not see any damage and he did not like the stuff, They had to jump the pickup to start it. Wife and I took it straight to the car wash. While we were wiping it down I saw a 12 inch piece of black painters tape left on rear window. I then noticed that on the edges of the hood some residual glue on front, left and right. I spent an hour getting the glue off. I thought at the time it was from some residual off of some tape during the repair process, but then I realized that it was from the protective film had been removed, I assume for the repair. We went to leave and the pickup would not start, so went to our house and got my pickup, jump box and jumper cables, it took a bit to get it started and drove it home. I tried to call the shop and I guess they were at lunch. So I have to continue the claim to get the protective film replaced. We also found on the RH rear door jamb that the paint was scratched. I wish Mike would have told me the film had been removed. And I wish they would have checked the final product from the paint less dent repair contractor. Pickup is a 2025, that we bought in December. Do not understand why the battery was dead. I have it on a trickle charger now.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Frank’s Collision to anyone of my family and my friends
Repair Quality - 5.0/5.0 -
Frank’s Collision did a superb and I do mean superb job on the car. My car was even cleaned. The people are friendly and I am constantly kept in the loop.
Customer Service - 5.0/5.0 -
There is only one thing to say fabulous just fabulous