Frank's Collision - Webster
In operation 23 years.
Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just got the car today. The paint matches perfectly. The sensors will take a while to let me know how they work. The last few hours has not been enough to say they work as designed. However, based on past experience I also know the shop stands behind everything they do so, I’m confident getting anything adjusted will not be a problem. Thanks fir the good workmanship in such a short time!
My Experience - 5.0/5.0 -
In a stressful time when your vehicle needs repair, it’s nice to have caring folks to help you. Had a bumper ding that was totally my fault. Rosie at the front desk and Chris my estimator helped get it fixed providing updates along the way. Nice customer service! Got my vehicle back today and the repair is exceptional. Thanks to all at Franks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Already commented with a positive review Frank's did good.
Customer Service - 5.0/5.0 -
I already did this.
Returned Clean
My Experience - 5.0/5.0 -
As always, quality work from Frank's!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeri did a great job communicating all aspects of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond to get the car repaired.
Customer Service - 5.0/5.0 -
They did a great job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was kind, professional, and very thorough regarding the process. Would highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Chris & Rosie was wonderful. They were very professional and kept me informed on everything! I will use Franks again and refer the business to my customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You couldn’t tell my vehicle was in an accident when I picked it up.
Customer Service - 5.0/5.0 -
All employees were courteous and professional.
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the daily updates. Fastest a vehicle was repaired. Thank you. Special thanks to Chris.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the communication and customer service. When things were delayed they managed my rental and insurance communications in the background so seamlessly.
My Experience - 5.0/5.0 -
Service, communication and staff was great, especially Chris and the front desk staff.