CARSTAR Fred Beans Mechanicsburg

4.7 (5,855reviews)
96%
6271 Carlisle Pike,  Mechanicsburg,  PA  17050
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Shop AssistantSparkles

In operation 26 years.

Thank's for allowing the Fred Beans Family to serve you! Relax, we'll take it from here in completely satisfying you with Great Customer Service & Quality Repairs Performed, backed with a Limited Lifetime Warranty. We keep you informed of the repair status on your vehicle by your choice of phone, text or email. We continually have training of our employees on repair procedures, staying certified through Assured Performance, Aluminum Certified and I-CAR. Remember, You have the choice on who repairs your vehicle-not the Insurance Company... We also feature a detail department to remove the effects of age and at a reasonable price without dinging your budget. Check Us Out!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,855)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. The team demonstrated exceptional professionalism and friendliness throughout the repair process. Communication was a standout strength, with customers appreciating regular text updates and proactive status notifications that kept them informed every step of the way. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting strong efficiency. A few customers noted areas for improvement directly from their experiences, including more proactive communication around delays, better adherence to estimated timelines, and closer attention to detail on certain repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"... other collision centers I worked with in the past. Impeccable repairs and done before the scheduled completion date." Read more
"I was extremely satisfied with the quality of my repair and the professionalism of the staff."
"Looks brand new, off the lot"
"... my experience with them was nothing but positive, the staff was very friendly and professional. I highly recommend them" Read more
"Work completed was professional and the car repairs look excellent."
"Excellent experience! They kept us well informed about the status of our vehicle from day one to the end of completion. We cannot say enough ..." Read more
"The team ensured I was kept in the loop throughout the car repair process via timely texting. The staff was friendly and helpful. Would ..." Read more
"Communicated clearly and timely on status to keep us informed. Handled communication directly with insurance. Easy ..." Read more
"... friendly and helpful. They answered all my questions and kept me updated on the repair process." Read more
"Excellent communication throughout the entire process!"

Likely to Recommend

Repair Quality

The staff were helpful and responsive. The repairs took longer the expected.

Customer Service

Returned Clean

My Experience

Excellent customer service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The repair work looks great. Work was done in a very timely manner. 5 stars out of 5 for repair work. But there is a gash on the back door that was not there before. Paint is chipped off and there is a mark on the bumper that was just repaired.

My Experience

Good communication, friendly staff

My Experience

Heather, the estimater, and the ladies at the front desk all were wonderful to deal with. Charlie the shuttle driver was good to chat with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks good and they were fine to deal with.

My Experience

Appreciated service thank you

My Experience

Excellent service

My Experience

Great communication

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Repair Quality

Customer Service

My Experience

All good.

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Returned Clean

My Experience

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Excellent customer service

Repair Quality

I just wish it could have been started/finished sooner.

Customer Service

Weekly updates much appreciated.

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Repair Quality

Customer Service

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Repair Quality

Customer Service