G&C Auto Body - Antioch

4.9 (1,133reviews)
99%
3281 East 18th St,  Antioch,  CA  94509
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In operation 54 years, 4 years at this location.

Founder Gene Crozat opened G&C Auto Body in 1972. Gene started as a car painter and built the largest group of auto body facilities north of the Golden Gate. G&C is a family-run business and Gene’s four children: Shawn, Josh, Jamie, and Patrick, hold key positions in the company. “In my business, we have to remember that people buy the best car they can afford and depend on it,” said Gene. “My job is to please my customers, the insurance companies, and everyone else involved. You have to make it easy for people to do business with you and that’s how we succeed Proudly Celebrating 50 Years of Service.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 6:30 am - 4:00 pm
Tue 6:30 am - 4:00 pm
Wed 6:30 am - 4:00 pm
Thu 6:30 am - 4:00 pm
Fri 6:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,133)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, factory-perfect, and exceeding expectations. Many highlight that vehicles were returned looking brand new, with several noting added touches like complimentary washes and detailing. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Communication is widely celebrated, with customers appreciating daily updates via text and calls throughout the repair process. A few customers noted areas for improvement directly from their comments, including more proactive communication when delays occur, clearer notifications about aftermarket part differences, and ensuring vehicles are freshly washed before return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... incredible bodywork on my vehicle your craftsmanship and attention to detail brought it back to showroom condition, and the seamless finish is truly impressive. I appreciate ..." Read more
"... helpful, and professional. They did a great job with perfect color matching, finished faster than expected, and kept me updated throughout. Very satisfied." Read more
"... every detail so I had no questions or worries and repairs were made to my vehicle in record time. The only question that crossed my mind when everything ..." Read more
"They we're understanding, upfront, courteous, friendly and the work was impeccable. I'd recommend them to anyone!"
"... Everyone at the shop was friendly and helpful. The work was so good you cant event tell I went through an accident at all." Read more
"I actually received my vehicle back the same day I brought it in for repairs. So Id say it was even earlier than expected."
"I was pleasantly surprised at how fast the repairs to my vehicle were completed."
"... us and our car! And, their service was speedy! We expected for the car to be in the shop for a week and it was out in 2 days" Read more
"... They are very friendly, kind, respectful and they finished repairing my vehicle even before the ET. Very please with the service." Read more
"Work was completed much earlier than anticipated."
"... that we have ever had. They were professional and communicated every step of the way. The repair was so unbelievably fast and efficient. ..." Read more
"... and returning my vehicle back to normal. They have great communication and kept me informed every step of the way." Read more
"Communication was outstanding. I was informed of every step of the process."
"It would have been better if they gave me an update when delays occurred even thought it was not under their control"
"Our work with them was fantastic, they were very prompt and cordial with communication at every step of the process. We did have one issue where the replacement item ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m so satisfied with the repairs thank you .

My Experience

Everyone I interacted with was very professional & courteous. The repairs on my vehicle were excellently done. I’ll recommend G&C to everyone I know that may need Auto Body repairs.

Likely to Recommend

Repair Quality

My wife is probably the hardest customer you will ever have to satisfy and you came through beautifully. The side of her car was wiped out and after the body and paint work it looked brand new. You also repaired some shabby recall work Ford had done at the dealership. So after a week of sweating the outcome, the work was way beyond expectation. Thank you. Curtis

Customer Service

Brian was great and G&C’s integrity is can’t be questioned. I will trust them with my project cars now that I’ve seen their work.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They said what they said they would do and did it

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff members were professional, helpful, knowledgeable and very pleasant. I would highly recommend G&C Auto Body.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Working with Dominick at G&C Auto Body shop in Antioch CA was a breeze! The shop was so easy to work with, my car was fixed within the week of my car accident. My jellybean is as good as new, sparkling and ready for the road ahead. The shop was communicative through all stages from appraisal to pick up. They even returned my rental for me! If I ever need body work done through AAA again I will come to G&C directly. Plus the staff were so nice and helpful, including a ride to the car rental. A+ service! Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Recommend to family or friends

Repair Quality

Very satisfied with quality of work

Customer Service

I like the way they didn't communicate it was happy

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Thank you guys so much!

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Yes I am completely satisfied with the results

Customer Service

The staff was very polite I really would recommend this auto shop for repairs

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication while car was at shop was too general and very vague. It didn’t give ideas of where were we at the process and how long is the next project. However, the work done was very thorough and professional. Thank you for your help and for the great job done and your patience too. 👍👍👍👏👏👏

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

quick, easy and very friendly.

Likely to Recommend

Repair Quality

Customer Service

Great service, very timely and organized. Communication was excellent throughout the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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