G&C Auto Body - Concord (Erickson)

4.7 (241reviews)
94%
1160 Erickson Rd.,  Concord,  CA  94520
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Shop AssistantSparkles

In operation 54 years.

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the greater bay area since 1972. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (241)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that their vehicles were restored to like-new condition with excellent workmanship and attention to detail. The repair process was frequently described as smooth, professional, and stress-free. Communication received high marks, with customers appreciating regular text and phone updates that kept them informed throughout the repair process. Timeliness was another strong point, as many repairs were completed ahead of schedule. A few customers noted areas for improvement, including occasional difficulty reaching staff, repairs taking longer than initially estimated, cleanliness of vehicles at pickup, and rare instances of workmanship not fully meeting expectations. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Initial time frame was 2 weeks and it was done in one week. There was a delay after the initial call stating it would be done the next day but it was ..." Read more
"It took longer than expected due to damage to a part by shop. A new one was ordered to replacement it. When picking ..." Read more
"Repairs took longer than expected, however this was communicated in a timely manner."
"completed in almost less than 24 hours"
"You guys are a great company, with great employees, wonderful communication, and amazing body work. The one thing I did not like is you do not need to ..." Read more
"They were excellent about keeping me in the loop and explaining what they would do."
"Did received text or voice mail from office on status"
"Falta de comunicación, no hicieron lo q esperaba"
"Something wrong with system, could not receive any text from the auto body shop. An email would have been ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Good service and always prompt response

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Repair Quality

Rosendo and the crew at G&C Concord-Erickson did a great job on my 2021 Mazda 6. It looks factory-new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great job!

Customer Service

G&C Auto Body did a great job repairing my car. I had a wonderful experience from start to finish and was updated each step of the way.

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Repair Quality

Customer Service

Twice I sat in the office for 15 minutes before anyone helped me

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Repair Quality

Customer Service

My Experience

Vari assisted me today and I can’t express how happy I was. He was friendly and professional and answered all my questions patiently, explained the repair process and paperworks and drop me off at the car rental.

Likely to Recommend

Repair Quality

Customer Service

It was a great experience. I dropped off my car at 9 am and picked up at 4:30 pm. The person who assisted me was friendly and professional, even dropped me off at the car rental place. They kept me informed regarding repair of my car via text messages. Overall, I would recommend them

My Experience

Yes! I highly recommend G&C Auto Repair and I will recommend you to all my friends and family!

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Repair Quality

Customer Service

Very professional and thorough shop. I highly recommend them.

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Definitely will recommend the facility to friends.

Repair Quality

Yes, they completely restored my car to its pre-accident condition.

Customer Service

They did an amazing job restoring my car to its pre-accident condition.

My Experience

Entire team was great to deal with and provided high quality work and customer service. All phases of our repair were met with good communication and care.

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Repair Quality

Customer Service

Entire team was great to deal with and provided high quality work and customer service. All phases of our repair were met with good communication and care.

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Repair Quality

Customer Service

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Repair Quality

They were very polite and very good at communicating. However, the work itself was just acceptable. I can still see dents around the damaged area at an angle. If someone is to fix a vehicle that they don’t care much about, then it’s just about acceptable. But I’d never take a nicer car to them.

Customer Service

They were very polite and very good at communicating. However, the work itself was just acceptable. I can still see dents around the damaged area at an angle. If someone is to fix a vehicle that they don’t care much about, then it’s just about acceptable. But I’d never take a nicer car to them.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Good communication, following ups, and completed job quickly

My Experience

Customer service is exceptional But the quality of the work did not meet my expectations it could have been cleaner.

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Repair Quality

Customer Service

Customer service was exceptional

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Repair Quality

Customer Service

By far the best auto shop experience I have had in my 50+ years of driving. The status text messages I received during the repair were wonderful and the quality of the work was superb. Thx again…

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Repair Quality

Customer Service

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I’ll ask to use this shop if I have another need for body repair

Repair Quality

Looks very good. No evidence of the previous damages

Customer Service

Shop was professional and efficient. They communicated well!

Likely to Recommend

Repair Quality

Customer Service

estupendo servicio, los recomiendo al 100