G&C Auto Body - Berkeley

4.9 (2,380reviews)

97%

(510) 526-0310

1239 5th St., Berkeley, CA 94710

97%

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1239 5th St.
Berkeley, CA 94710

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About G&C Auto Body - Berkeley

See Photos

1239 5th St.
Berkeley, CA 94710

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 54 years, 7 years at this location.

G&C Auto Body has been family owned and operated since 1972. Walk into a G&C Auto Body location and you might be forgiven for thinking that you’ve just entered a swanky hotel lobby or cruise company lounge. The massive wooden counters, nice carpets, tasteful lighting and well dressed employees might surprise you at first, but it’s all part of the G&C Auto Body experience, which is carefully crafted to make you feel welcomed and at ease. “When someone walks into one of my shops I want them to understand that I plan on being in business for a long time,” Owner Gene Crozat says, “I’m fussy about everything.” The waiting areas even include gourmet coffee, pastries, sodas and a fridge filled with chilled bottles of water. Cushiony couches and a TV tuned to the news complete the image of a confident and comfortable establishment

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	6:30 am - 4:00 pm
Tue	6:30 am - 4:00 pm
Wed	6:30 am - 4:00 pm
Thu	6:30 am - 4:00 pm
Fri	6:30 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Tesla

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Website

Reviews (2,380)

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Rating

2,336 Customers Rated

5 Stars

81.8% Complete

(1947)
4 Stars

9.1% Complete

(217)
3 Stars

2.5% Complete

(59)
2 Stars

1.8% Complete

(42)
1 Star

0.6% Complete

(15)
< 1 Star

2.4% Complete

(56)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, outstanding repairs, and seamless communication. Many highlight the professionalism, friendliness, and attentiveness of the staff, with frequent mentions of repairs completed ahead of schedule or within the promised timeframe. Customers appreciate proactive text and phone updates throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new, often cleaned and detailed beyond expectations. A few customers noted areas for improvement, including more consistent proactive updates, better color matching, and clearer timelines - reflecting opportunities the shop can build on to further enhance the already highly regarded customer experience.

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Service Quality
Timeliness
Communication

"... and C Auto Body, and I can confidently say that my experience was nothing short of phenomenal. From the moment I walked in, I was greeted by the ..." Read more

"... courteous, friendly and helpful every step of the way. The repairs on my vehicle were excellent, plus over and above this beautiful repair work, they cleaned and ..." Read more

"... could give this a higher grade than 10, I would. I was blown away by the customer service at G&C, from beginning to end. I never in my life thought ..." Read more

"Wow, what an awesome experience friendly very efficient quickly. Make sure I understood everything. My car was sparkling and clean with. ..." Read more

"Very thorough repair, discovered an underlying problem that required a new part to be ordered and installed, ..." Read more

"Everything well smoothly and very quick completion of work."

"Completed much more quickly than I expected!"

"It was completed early and for less than the original quote."

"My vehicle was delivered to me within the timeframe they stated and I was updated via text and phone calls."

"There was wonderful communication and my car was fixed in a timely manner. It looks beautiful and drives perfectly. Thank you"

"... provide. They took the time to explain the repairs and kept me updated at every stage, which I greatly appreciated. I highly recommend G and C Auto Body ..." Read more

"... delivered to me within the timeframe they stated and I was updated via text and phone calls." Read more

"Everyone was very kind and professional, and there was great communication about the process and status of my vehicle."

"Excellent customer service. Very responsive, clear communication, and no surprises. They made the whole process stress-free and did ..." Read more

"... ready and I made a trip for nothing. Other than that, communication was OK. Come to think of it. They did ask me to sign off on the work being complete on ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication