G&C Auto Body - Novato
14 Galli Dr,
Novato,
CA
94949
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 54 years, 16 years at this location.
G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
I-Car
Tesla
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight the professionalism, friendliness, and attentiveness of the entire staff, with numerous reviews noting that vehicles were returned looking brand new, often cleaner than when dropped off. The text-based update system received widespread appreciation for keeping customers informed throughout the repair process. Several customers noted repairs were completed ahead of schedule. A few customers, per their own comments, mentioned areas for improvement such as proactive communication during insurance disputes, clearer timelines, and ensuring all work is fully completed before pickup notification.
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Service Quality
"... my car was ready on the date that I was promised & the workmanship was impeccable. I am a very happy & satisfied customer. Thank you."
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"I appreciate the attention to detail not only with the repair but how well their customer service was. I was treated extremely ..."
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"The damage was thoroughly inspected and evaluated. Repair was performed to the highest quality."
"... notified the following day that the car was ready. I was satisfied with the work, but disappointed with the customer service."
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"From beginning to end, everyone was thoughtful, professional, and thorough. The work on my vehicle was done quickly and with ..."
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"It was completed earlier than I anticipated."
"Completed in 1 day ! Estimated 2 days"
"The car looks perfect and the job was done and half the time I expected! Communication was great."
"I was told it would be finished by Friday but it wasnt done until Wednesday."
"was suppsoed to be 1 week, turned into 10 days"
"G & C had perfect communications with me updating and verifying continually. They got my car in right ..."
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"Clear communication and accountability. A customer shouldn't have to call for updates daily. Disputes ..."
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"They over-communicated - which I appreciate and which gave me confidence that work was progressing."
"... job on my repairs. The car looks great. They were very good about communicating with me throughout the process."
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"Good communication throughout the process"
Ethan
(Honda owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thelma
(Subaru owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0 -
As always, I never hesitate to refer business to their capable hands!
Repair Quality - 5.0/5.0 -
Every aspect of my experience was above a 10! From my encounters with Eldon & the staff, to the work they did to knock down the time to get the project done, they exceeded my expectations! Oh, and the car looks like it’s brand new again! Thank you, G&C, Novato!!!
Customer Service - 5.0/5.0 -
Excellent customer service… I knew I was in excellent hands!
Returned Clean
Rebecca
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job!
Susan
(Honda owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I cannot say enough good things about this shop. Everyone was kind, and responsive and treated me with the utmost respect. And the rental car process was so easy. Dropping the rental car at G and C without having to take it back to the rental place was a great convenience.
Edward
(Honda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very quick to respond to our claim
Sandra
(Honda owner)
reviewed 8/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Graham
(Toyota owner)
reviewed 8/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Volkswagen owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
I thought they were excellent. Great quality of work, very easy to work with and great communication.
Dana
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennie
(Lexus owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very well satisfied
Returned Clean
James
(Lexus owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Better than new.
Customer Service - 5.0/5.0 -
Excellent work and service. Excellent client communications.
Melissa
(Honda owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stephen
(Tesla owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Benjamin
(Subaru owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Winslow
(Ford owner)
reviewed 8/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Jose
(Toyota owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sin comentarios
Returned Clean
Lori
(Mercedes-Benz owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Evan
(Audi owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ian
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Solid shop. Looks good
Customer Service - 5.0/5.0 -
Super easy and friendly. Regular updates Work came out great. Solid shop.