G&C Auto Body - Novato
In operation 54 years, 16 years at this location.
G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication system
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
absolutely
Customer Service - 5.0/5.0 -
G & C Auto body was friendly, efficient, got the work done, and my front bumper look fabusous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent in every way, very impressed with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
This is a bummer because I was really happy after initially dropping my car off, even commenting to my spouse that they seemed like a good group of people who treated me respectfully. They dropped the ball once the car was ready and they had a cost dispute with Geico.
Repair Quality - 2.5/5.0 -
Apparently, there was a dispute between G&C and Geico regarding the cost of the repairs. My car was finished within the 4 days I was originally told hit would take but I didn't get my car for another 4 days (including a weekend). I had to continuously call G&C for updates, they never proactively reached out to me to explain the situation. I eventually had to call Geico after G&C told me repeatedly they were waiting on an final approval from them and insist my car was released to me given that the dispute over payment wasn't my concern - the accident wasn't my fault and I went to a Geico approved shop. Geico told me that I should be able to get my car. I called G&C and they tried to say that I couldn't get my car because the final paperwork wasn't done. I insisted that they release my car and they finally agreed to release it if I gave them 30 minutes to finish the paperwork. When I picked up my car, all accountability was shifted to Geico and they tried to claim they communicated well with me. They did not.
Customer Service - 1.0/5.0 -
Apparently, there was a dispute between G&C and Geico regarding the cost of the repairs. My car was finished within the 4 days I was originally told hit would take but I didn't get my car for another 4 days (including a weekend). I had to continuously call G&C for updates, they never proactively reached out to me to explain the situation. I eventually had to call Geico after G&C told me repeatedly they were waiting on an final approval from them and insist my car was released to me given that the dispute over payment wasn't my concern - the accident wasn't my fault and I went to a Geico approved shop. Geico told me that I should be able to get my car. I called G&C and they tried to say that I couldn't get my car because the final paperwork wasn't done. I insisted that they release my car and they finally agreed to release it if I gave them 30 minutes to finish the paperwork. When I picked up my car, all accountability was shifted to Geico and they tried to claim they communicated well with me. They did not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No one else compares.
Repair Quality - 5.0/5.0 -
Great service, super staff and very professional work. Why go anywhere else?
Customer Service - 5.0/5.0 -
Nice people.