G&C Auto Body - San Rafael

4.9 (3,248reviews)

97%

(415) 455-8880

191 Mill Street, San Rafael, CA 94901

97%

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191 Mill Street
San Rafael, CA 94901

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About G&C Auto Body - San Rafael

See Photos

191 Mill Street
San Rafael, CA 94901

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 54 years.

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Tesla

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Website

Reviews (3,248)

Sort By:
Newest
Rating

3,182 Customers Rated

5 Stars

84.9% Complete

(2756)
4 Stars

8.5% Complete

(275)
3 Stars

1.9% Complete

(62)
2 Stars

0.8% Complete

(27)
1 Star

0.5% Complete

(17)
< 1 Star

1.4% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new or pre-accident condition. The staff are widely described as friendly, professional, knowledgeable, and courteous. Communication through texts, calls, and emails is frequently highlighted as a strong point, with many customers appreciating proactive updates throughout the repair process. Numerous customers noted their vehicles were completed ahead of schedule, which was a pleasant surprise. A few customers noted areas for improvement directly in their feedback, including delays in response to messages, incomplete repairs upon initial pickup, and instances where notification about delays or cost changes was lacking. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... knowledgeable. Would recommend them to anyone needed good quality work done in a timely fashion!" Read more

"... insurance repair was enough. In addition to this, the car was returned to me dirty, with a shop dust layer and adhesive still on the car's exterior, and paint ..." Read more

"Amazing job. Friendly staff. Responsive. Professional. 10 plus!"

"... retrieving and signing the paperwork. It has a noise. The original dents are still there so their quality control is bad as these things should have been taken care of. It ..." Read more

"They did great repairs and got it back to me a whole day before the date that was promised which ai really appreciated."

"Super fast work completed same day, as estimated"

"... repair. job so outstanding. I love My Model S and and I was glad to get it back earlier than expected" Read more

"See previous answer. Took a full week instead of two days."

"it was even done ahead of time"

"... able to find the answers to my questions rapidly. The text messages were really good and prompt. I hardly had to call during this repair. I would ..." Read more

"Both the front desk, Steven, and the whole team kept me up to date and gave me all the necessary information. It made this whole process very simple."

"excellent communication"

"All of the information and updates were very clear. G and C is a friendly, professional and organized ..." Read more

"Too many delayed responses. Meaning I have to wait dats for an answer to my text messages. Responses to calls are a little better."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... knowledgeable. Would recommend them to anyone needed good quality work done in a timely fashion!" Read more

"... insurance repair was enough. In addition to this, the car was returned to me dirty, with a shop dust layer and adhesive still on the car's exterior, and paint ..." Read more

"Amazing job. Friendly staff. Responsive. Professional. 10 plus!"

"... retrieving and signing the paperwork. It has a noise. The original dents are still there so their quality control is bad as these things should have been taken care of. It ..." Read more

"They did great repairs and got it back to me a whole day before the date that was promised which ai really appreciated."

"Super fast work completed same day, as estimated"

"... repair. job so outstanding. I love My Model S and and I was glad to get it back earlier than expected" Read more

"See previous answer. Took a full week instead of two days."

"it was even done ahead of time"

"... able to find the answers to my questions rapidly. The text messages were really good and prompt. I hardly had to call during this repair. I would ..." Read more

"Both the front desk, Steven, and the whole team kept me up to date and gave me all the necessary information. It made this whole process very simple."

"excellent communication"

"All of the information and updates were very clear. G and C is a friendly, professional and organized ..." Read more

"Too many delayed responses. Meaning I have to wait dats for an answer to my text messages. Responses to calls are a little better."

Linda (BMW owner) reviewed 8/31/26

Good communication

Gail (Mercedes-Benz owner) reviewed 8/31/26

Kim (Porsche owner) reviewed 8/27/26

Thomas (Tesla owner) reviewed 8/26/26

David Backenstoe & M (Toyota owner) reviewed 8/26/26

Josh was very professional, and did a good job.

Joan (Subaru owner) reviewed 8/24/26

Everyone at G&C were wonderful. Friendly, knowledgeable, courteous and truly terrific. And the work was impeccable. Truly great service all around from Mike and everyone else. They were all a pleasure to.deal with. I’d recommend G&C to anyone who needs car repair done well. Thanks to them all!

I'd recommend G&C to anyone who needs work on their car. They are really terrific !!

Great service. Everyone was friendly, courteous, knowledgeable, and a pleasure to work with.

Awesome

Janet (Lexus owner) reviewed 8/24/26

Excellent

Excellent service and outcome

Terry (Mazda owner) reviewed 8/24/26

once I got the quotes, the service was good. Also appreciate referral for brakes, tires. Can’t believe how clean my car is now, inside and out. Thanks.!!!!

Very good, tho a small problem up front getting written quotes.

Joanna (BMW owner) reviewed 8/20/26

Josh was friendly, efficient and knowledgeable. I felt confident and safe leaving my car at G and C given his explanations and helpfulness. Reception staff were also kind, efficient and explained what they were doing.

Dolores (Toyota owner) reviewed 8/20/26

Hunter (Hyundai owner) reviewed 8/18/26

Irene (Mazda owner) reviewed 8/17/26

Sending referrals there way!

I’m 100% satisfied with G and C Auto repair shop. It starts from the front office, the repair team, management and follow through. San Rafael location is on point and the customer service is amazing.

Katherine (Volvo owner) reviewed 8/17/26

Dario (Toyota owner) reviewed 8/15/26

Josh was fantastic, took great care of us and delivered the vehicle ahead of time. Great experience overall.

Very professional.

Geoffrey (Mercedes-Benz owner) reviewed 8/13/26

My go to autonomy now!

Josh was the man! Keep his business card handy for the future

Owen (Lexus owner) reviewed 8/12/26

Kim (Toyota owner) reviewed 8/11/26

Maelena (BMW owner) reviewed 8/11/26

I recently started recommending

Really nice work done in the car

Friendly and clear staff

Fabien (Tesla owner) reviewed 8/11/26

Not happy with how it was handled

Karen (Honda owner) reviewed 8/10/26

Excellent work!!

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

G&C Auto Body - San Rafael

Get an AI powered repair cost prediction

Schedule an estimate appointment

About G&C Auto Body - San Rafael

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,248)

3,182 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0