Gerber Collision & Glass - Addison

4.7 (2,145reviews)

95%

(630) 628-5848

401 S Grace St, Addison, IL 60101

95%

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401 S Grace St
Addison, IL 60101

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About Gerber Collision & Glass - Addison

See Photos

401 S Grace St
Addison, IL 60101

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Addison offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Hyundai

I-Car

Kia

Call

Website

Reviews (2,145)

Sort By:
Newest
Rating

1,823 Customers Rated

5 Stars

71.9% Complete

(1542)
4 Stars

7.8% Complete

(168)
3 Stars

1.7% Complete

(37)
2 Stars

1.2% Complete

(26)
1 Star

0.3% Complete

(6)
< 1 Star

2.1% Complete

(44)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional communication throughout the repair process, with regular text message updates and phone calls keeping them informed at every step. The quality of repairs receives high marks, with many noting their vehicles look like new or even better than before. Timeliness is a standout strength, as numerous customers report their cars being completed ahead of schedule. The staff is frequently commended for being professional, courteous, friendly, and accommodating. Vehicle cleanliness upon pickup is consistently appreciated, with cars often returned spotless inside and out. While most experiences are highly positive, some customers noted occasional communication confusion and minor issues requiring return visits.

Select to learn more

Service Quality
Timeliness
Communication

"You cant even tell that there was any damage ever on my car. The body shop did a great job."

"Exceptional craftsmanship! Great customer service! Professional, knowledgeable and credible. These guys ..." Read more

"Amazing work and staff ! The most accommodating and courteous company . I loved my experience !"

"Accommodating and responsive to things that came up after I received my car back Quick to take care of ..." Read more

"Everything done properly and with great care"

"My vehicle was ready before the estimated completion date. I was most pleased with this."

"It was ready 2 days early :D"

"... with and always available. The app is very helpful. They were few days ahead of schedule which was great. My car looks amazing and picking it up freshly washed ..." Read more

"3 days ahead of schedule"

"They got my car done three days ahead of the date, but they told me they would do it and they did a ..." Read more

"The customer service team was great to deal with. The communication was excellent throughout the entire claim process. The staff was friendly and welcoming."

"The communication from start to finish was amazing"

"the process was easy and the staff was extremely easy to communicate with and always available. The app is very helpful. They ..." Read more

"The team kept me informed thoroughly the entire process and was very nice to work with"

"Super communicative and kept me in the loop the entire time. Helped coordinate rental pickup ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"You cant even tell that there was any damage ever on my car. The body shop did a great job."

"Exceptional craftsmanship! Great customer service! Professional, knowledgeable and credible. These guys ..." Read more

"Amazing work and staff ! The most accommodating and courteous company . I loved my experience !"

"Accommodating and responsive to things that came up after I received my car back Quick to take care of ..." Read more

"Everything done properly and with great care"

"My vehicle was ready before the estimated completion date. I was most pleased with this."

"It was ready 2 days early :D"

"... with and always available. The app is very helpful. They were few days ahead of schedule which was great. My car looks amazing and picking it up freshly washed ..." Read more

"3 days ahead of schedule"

"They got my car done three days ahead of the date, but they told me they would do it and they did a ..." Read more

"The customer service team was great to deal with. The communication was excellent throughout the entire claim process. The staff was friendly and welcoming."

"The communication from start to finish was amazing"

"the process was easy and the staff was extremely easy to communicate with and always available. The app is very helpful. They ..." Read more

"The team kept me informed thoroughly the entire process and was very nice to work with"

"Super communicative and kept me in the loop the entire time. Helped coordinate rental pickup ..." Read more

Michael (Chevrolet owner) reviewed 8/3/26

Matt (Hyundai owner) reviewed 8/3/26

Everyone went above and beyond to make it a 10/10 experience.

Michael (Nissan owner) reviewed 7/31/26

WOW. Outstanding service!

Deval (Hyundai owner) reviewed 7/30/26

Good service

Radovan (Toyota owner) reviewed 7/23/26

Eloy (Acura owner) reviewed 7/22/26

Poor delay communication combined with poor follow-up and communication regarding billing for the additional days in rental beyond insurance coverage. Looks like excellent workmanship.

Victor (Lexus owner) reviewed 7/16/26

Thank you guys for repairing the Lexus. You guys did a great job.

Very friendly

Ana (Chevrolet owner) reviewed 7/13/26

I was recommended! And will for sure, do the same.

Rocky was amazing!!!

Hannah (Mazda owner) reviewed 7/13/26

My car looks pristine and I could not be happier with the outcome!

From start to finish, Roque and his team made it a very clear, easy process. Roque and his team were very nice, professional, and empathic.

Pamela (Lexus owner) reviewed 7/6/26

Rebecca (Ford owner) reviewed 7/6/26

Jaclyn (Kia owner) reviewed 7/6/26

the process was easy and the staff was extremely easy to communicate with and always available. The app is very helpful. They were few days ahead of schedule which was great. My car looks amazing and picking it up freshly washed was a bonus. I wish I had everyone’s names but thank you to everyone who helped fix my car and called during the process.

Rosemarie (Nissan owner) reviewed 6/29/26

Everything done properly and with great care

Great people to deal with!

Edgar (Ford owner) reviewed 6/24/26

I will never use this company again they never inspect the car's before they said it ready 😤

Carmen (Lexus owner) reviewed 6/24/26

very good results and quick response to issues

Courteously in all interactions

Rose (Toyota owner) reviewed 6/19/26

Andrzej (Toyota owner) reviewed 6/18/26

customer care as I wish

Martin (Chrysler owner) reviewed 6/18/26

Jessica (Mitsubishi owner) reviewed 6/15/26

Ramon (Ford owner) reviewed 6/12/26

The service was good and working with professional people went great thank you

The customer service was great. The service was spot on.

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view more shops in: Addison | 60101

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Addison

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Addison

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,145)

1,823 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean